Head Store (Offline Store)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
1. Sales & Customer Experience
Drive daily and monthly sales performance (trade-in and used phone sales).
Deliver excellent customer experience through professional service and consultation.
Educate customers about trade-in options and phone conditions.
2. Team Leadership & Daily Management
Supervise and guide daily activities of store team members.
Schedule shifts manage attendance and motivate the team to achieve targets.
Ensure frontline staff are aligned with company values and sales process.
3. Store Operations & Visual Standards
Maintain proper store cleanliness phone display and merchandise layout.
Ensure operational SOPs are followed including POS trade-in flow and testing procedures.
Troubleshoot and resolve in-store operational issues.
4. Inventory Management
Monitor stock levels request restocks when needed and ensure device quality checks.
Manage incoming and outgoing inventory in coordination with Area Supervisor and central team.
5. Reporting & Coordination
Submit daily sales and trade-in reports.
Share customer feedback and store issues to the Area Supervisor.
Participate in weekly team calls or meetings.
6. Local Campaign Execution
Support national campaigns by executing store-level promotions and product highlights.
Identify local opportunities for boosting store visibility and foot traffic.
Qualifications :
Key Requirements:
Min. 12 years of experience in retail sales or store operations.
Experience in electronics gadgets or second-hand goods is a plus.
Target-driven and strong customer service orientation.
Good communication leadership and problem-solving skills.
Must be able to operate basic digital tools (POS system Google Sheets Excel).
Willing to work retail shifts including weekends and public holidays.
Have your own motorcycle and valid SIM C (preferred).
Informasi Tambahan :
By proceeding with your application you are adhering to our PDPA case you are interested to know more read about our Candidates Personal Data Privacy Statement.
By proceeding with your application you are adhering to our PDPA case you are interested to know more read about our Candidates Personal Data Privacy Statement.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Order Picking
- Transportation Management
- Inventory Control
- Forklift
- Taleo
- Military Experience
- Warehouse Experience
- Warehouse Distribution Experience
- Hi-Lo Experience
- Reach Truck
- Logistics
- Aviation Experience
About Company
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, C ... View more
