Studio Crew, Walnut Creek
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Job Location:
Walnut Creek, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
SoulCycle Studio Crew members are responsible for bringing the Soul of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders provide top-tier innovative hospitality and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.
The Studio Crew part-time employee must have at least 3 days of availability week over week totaling 20 hours with at least one of those days being a Saturday or Sunday. Additionally all employees are expected to be available to work peak holiday shifts.
The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
ROLES AND RESPONSIBILITIES:
Hospitality Champion & Community Builder
- Curate impeccable and personalized rider experiences through high-level customer service and hospitality
- Build community with riders so that you can anticipate their wants and needs
- Treat the studio as if youre throwing a party at your home where every rider feels welcome
- Provide support to instructors for class check-in
- Be willing and able to assist in all first aid situations
Business Driver
- Actively participate in studio specific challenges aimed at driving paid rides retail sales and hospitality
- Upsell class packs renewal memberships retail shoes and water
- Drive studio goals through intentional selling
- Maintain product knowledge for retail operations
Team Player
- Assist Studio Management with daily tasks and projects
- Support with training and coaching new hires
- Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
Studio Maintenance & Environment
- Maintain the distinct SoulCycle studio aesthetics atmosphere and culture
- Studio cleaning and prepping (bikes weights floors mirrors)
- Common area and bathroom and locker area cleaning (front desk lockers retail shelves office & hallways)
Qualifications :
- A love of the SoulCycle brand
- An innate love for taking care of humans
- Customer service experience
- The ability to prioritize and multi-task within a fast-paced environment
- An openness to receiving and delivering feedback
- A natural inclination to complete tasks and perform duties without direction
- A keen eye for detail
Additional Information :
For additional Information visit our Career Site: Transparency - $16.90 Hourly
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Sales Experience
- Customer Service
- Google Docs
- Management Experience
- Millennium
- Retail Sales
- Data Management
- Salon Software
- MINDBODY
- Sales Management
- Leadership Experience
- Yoga
About Company
OUR STORYEquinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our ... View more
