Associate Director, Global Medical Affairs

THE POSITION:

The most important aspect of the position of the Associate Director of Global Medical Affairs is being responsible for managing complex projects across medical content development Medical / Legal / Regulatory (MLR) Review Medical Affairs (MA) Operations & Excellence etc. This role also serves as both Client Manager and Project Manager for these projects.  Additionally this individual will be part of the MA leadership team that will support development of MA strategies solution offerings technology / innovation and building and managing MA teams. This person will collaborate closely with other global leaders within our Global Medical Information and Medical Affairs service line and other business units across EVERSANA to further strengthen the vision of an Integrated Medical Affairs solution offering. This person may partner with other Medical Affairs leads by managing multiple complex deliverables for internal and external clients with a team of resources including both full-time employees and consultants.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

Project & Client Management

• Lead and manage complex cross-functional Medical Affairs projects including medical content development MLR (Medical/Legal/Regulatory) review processes MA operations and MA consulting.
• Serve as the primary Client/Project Manager for assigned client projects ensuring timely delivery quality standards and strategic alignment with client objectives.
• Oversee project teams composed of internal staff and external consultants ensuring effective collaboration and resource utilization.

Medical Affairs Strategy & Leadership

• Contribute to the development and execution of Global Medical Affairs strategies aligning with broader organizational goals and client needs.
• Actively participate in the MA leadership team to shape solution offerings drive innovation and support business growth.
• Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
• Lead and manage the development of the positioning and marketing information related to EVERSANAs Medical Affairs Excellence & Strategy and related consulting services. Including oversight of capabilities presentations development of case studies white papers publications and information on .
• Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers webinars conferences social media and other channels collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.

Operational Excellence & Innovation

• Drive continuous improvement in Medical Affairs operations including process optimization technology adoption and performance metrics.
• Champion the integration of digital tools and platforms to enhance medical content delivery stakeholder engagement and operational efficiency.
• Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.

Cross-Functional Collaboration

• Partner closely with leaders across Global Medical Information Global Medical Affairs and other EVERSANA business units to deliver integrated best-in-class solutions.
• Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
• Represent Medical Affairs in strategic discussions with internal and external stakeholders including clients and industry partners.

Team Development & Management

• Build mentor and manage high-performing Medical Affairs teams fostering a culture of collaboration accountability and professional growth.
• Support recruitment onboarding and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
• Promote knowledge sharing and best practices across teams and projects.

Client Servicing & Relationship Management

• Cultivate Trusted Partnerships: Build and maintain strong long-term relationships with client stakeholders acting as a strategic advisor and trusted partner in Medical Affairs transformation.
• Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins feedback loops and performance reviews; proactively address concerns to ensure high retention and repeat business.
• Strategic Account Growth: Identify opportunities to expand EVERSANAs footprint within client organizations by aligning new offerings with evolving client needs and priorities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Hours: Monday-Friday 40 Hours/week
• Travel: Up to 25%. 

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:

The requirements listed below are representative of the experience education knowledge skill and/or abilities required.

• Medical / Scientific degree PharmD MD PhD etc. 
• 5 years of experience in Medical Affairs within the pharmaceutical biotechnology or device/diagnostics industry
• Demonstrated experience with project management including vendor and / or technology management
• Experience with Medical Affairs Operations and Excellence across Medical Information Medical Communications HEOR Investigator Initiated Studies Independent Medical Education Evidence Generation etc.
• Results driven and team-oriented with the ability to influence outcomes as necessary
• Able to innovate analyze and solve problems with minimal supervision.  Passion for technology innovation (including AI) and process improvement
• Exceptional attention to detail and communication skills
• Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
• Ability to communicate and interact effectively with clients
• Experience working in Agile culture ability to effectively manage shifting priorities and experience in fast-paced environment is a plus

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach grasp stand and/or sit for long periods of time (up to 90% of the shift) walk talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet with frequent interruptions and multiple demands.

Additional Information :

OUR CULTURAL BELIEFS:

Patient Minded I act with the patients best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone anywhere anytime to achieve results.

Communication Matters I speak up to create transparent thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  More information about EVERSANAs benefits package can be found at  reserves the right to modify this base salary range and benefits at any time. 

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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Remote Work :

Yes

Employment Type :

Full-time