Field Support Engineer Wet Seals
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Key Activities & Responsibilities:
The Field Support Engineer will work with the front-line sales forces and Customers Technical Representative at each account to improve the equipment reliability and decrease the Total Cost of Ownership by carrying out the following:
- Design and implement cost-effective equipment modifications to help improve safety and reliability.
- Assist with technical reviews of specific applications to allow the optional selection of John Crane products and services in conjunction with regional engineering.
- Conduct regular site visits and offer trouble shooting when needed.
- Maintain and increase JC market share with key end users and develop territory market.
- Assist end users during shut down. Service/support ongoing refurbishment contracts with end users.
- Establish good relationship with end users.
- Track MTBF for the specific operating areas.
- Provide activity reports listing all bad actors by site and operating areas.
- Make recommendations which will lead to an MTBF improvement and plant-wide seal standardization where appropriate.
- Facilitate Root Cause Analysis as required.
- Record observations and provide analysis conclusions and trends of failure modes.
- Assist with systems analysis and review operating conditions of rotating equipment to determine the effect on seal/pump reliability.
- Assist customer during project commissioning.
- Assist and manage Seal workshop at customer site.
- Ensures quality & safety within functions/ tasks performed by himself/herself and staff reporting to him/her
- Responsible for exercising due diligence towards health & safety of self and others within the organization
- Ensures compliance with the applicable HSE instructions requirements laws and regulations received from customers regulatory and statutory bodies
Qualifications :
Skills and Experience
Education/Training: University degree in Mechanical Engineering or similar field.
Experience:
5years of relevant mechanical engineering qualifications and experience predominantly on rotating equipments applications and maintenance.
Knowledge/Skills:
- Extensive knowledge rotating equipments covering pumps compressors mechanical seals
- Strong Commercial and Technical Skills.
- Communication and presentation skills.
- Field exposure working at customer sites
Key Competencies:
- Ability to carry out failure analysis
- Persistent and efficient self-starter with good sense of initiative
- Good administration and organizational skills
- Results-oriented
- Team player; service oriented Accountable Responsible Persuasive
- Personal drive and Integrity
Work Environment:
Work environment is typically considered an office environment during normal or extended business hours. However this role will be purely based at customer premises.
Reports to: Branch Manager
Supervises: Service Technician
Languages: English and Hindi.
Additional Information :
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Smiths Group is a global technology company that delivers solutions for the worlds evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisionsJohn Crane, Smiths Detectio ... View more
