Assistant Spa Manager Russian Speaker

AccorHotel

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profile Job Location:

Sharm El Sheikh - Egypt

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

The Spa Assistant Manager oversees the complete operations of the Spa Wellness Center Fitness & Recreational facilities. The role ensures an elevated guest experience drives revenue growth maintains operational standards and leads a team of therapists trainers and Spa staff. The assistant manager is responsible for enhancing lifestyle fitness and longevity offerings aligned with Swissotel brand standards.

Key Responsibilities:

1. Spa & Wellness Operations

  • Manage daily operations of Spa Wellness facilities and GYM areas.
  • Ensure smooth scheduling guest flow booking accuracy and service consistency.
  • Maintain hygiene equipment quality safety and ambience across all wellness spaces.
  • Oversee treatment protocols products linen management and inventory control.

2. Wellness & Longevity Programs

  • Develop bespoke longevity-focused programs (stress management sleep immunity nutrition etc.).
  • Introduces new healing modalities alternative therapies & holistic wellbeing programs.
  • Collaborate with wellness specialists yoga meditation physiotherapy breath-work Ayurveda.
  • Monitor guest outcomes and continuously enhance treatment menus & rituals.

3. Fitness & Recreation Management

  • Supervises Gym Training Studio Pool Group Class Rooms and Outdoor Recreation areas if needed.
  • Plan and schedule group fitness sessions personal training aqua workouts sports activities.
  • Ensure implementation of safety rules lifeguard and pool supervision protocols.
  • Promote recreational activities for resident guests and members.

4. Guest & Member Experience

  • Ensure warm bespoke and anticipatory service for all guest touchpoints.
  • Handle guest concerns with empathy and swift resolution.
  • Drive membership programs retention strategies and loyalty experiences.
  • Personalize journeys for long-stay guests spa retreats & VIP guests.

5. Financial Management

  • Prepare and monitor department budget targets and monthly revenue forecast.
  • Enhance treatment sales fitness packages retail and membership revenue.
  • Track KPIs: Occupancy% Average Treatment Rate Retail Conversion Member Retention.
  • Control expenses manpower costs and procurement.

6. Sales & Business Growth

  • Build marketing partnerships with health brands yoga schools wellness influencers.
  • Curate seasonal promotions festive wellness events and rejuvenation packages.
  • Collaborate with hotel marketing for social media campaigns and brand visibility.
  • Drive corporate tie-ups fitness memberships and long-term wellness programs.

7. People Leadership

  • Hire train and mentor therapists fitness trainers service team and recreation staff.
  • Conduct regular skill-up sessions grooming treatment standards training.
  • Build a culture of mindfulness warmth discipline and professional grooming.

8. Standards Safety & Compliance

  • Uphold Swissotel service and wellness standards at every interaction.
  • Ensure statutory compliance for spa pool fitness equipment & water quality.
  • Lead emergency readiness: CPR first-aid pool rescue fire & evacuation protocols.

ortlist


Qualifications :

  • Minimum 23 years in luxury spa/wellness management (hotel experience preferred).
  • Knowledge of spa therapies wellness sciences fitness & recreational operations.
  • Leadership capability with team motivation coaching and training experience.
  • Strong commercial mindset with ability to drive revenue and manage P&L.
  • Excellent interpersonal skills and guest-relationship management approach.
  • Ability to work flexible schedules peak seasons weekends & holidays.
  • Fluency in English and Russian languages.

To apply


Remote Work :

No


Employment Type :

Full-time

The Spa Assistant Manager oversees the complete operations of the Spa Wellness Center Fitness & Recreational facilities. The role ensures an elevated guest experience drives revenue growth maintains operational standards and leads a team of therapists trainers and Spa staff. The assistant manager is...
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Key Skills

  • Sales Experience
  • Customer Service
  • Hotel Experience
  • Organizational skills
  • Hospitality Experience
  • Computer Skills
  • Management Experience
  • Millennium
  • Dermal Fillers
  • Front Desk
  • Esthetic Laser Treatment
  • Leadership Experience

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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