Order Management Associate
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Job Location:
Moline, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Major Duties and Responsibilities:
100% Operational Process Standard Compliance
Origin relationship building and CCC (clear concise - communication)
Provide reports on freight status and other functions related to freight movement
Keep all interested parties at origin and destination informed of potential or real problems
Best in Class Customer Service
Training Goals met in PDC
Day to Day:
Positive Attitude
Focus on Knowledge of Process and Customer Expectations/KPIs
Continue to look ahead of customer needs
Daily Exception Monitoring of all Business Needs
Escalation when necessary with any and all questions
Efficiency Gains
Serve as a liaison between EI team and Customer (Logistics resource)
Know where to send a customer for answers to international shipping questions
Exceed Customer Expectations
Qualifications :
Experience and Education:
Positive attitude
Requires good communication skills (verbal and written) attention to detail organization good customer service skills and an ability to work in a challenging fast-paced environment
Computer skills (word processing spreadsheet database E-mail)
Knowledge of basic accounting recommended
College and/or industry related experience recommended
Additional Information :
- Paid Vacation Holiday Sick Time
- Health Plan: Medical Prescription Drug Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- The position pays $22.00 per hour.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
