Location: 3205 Industrial Way SW Ste. 400 Snellville GA 30039
Employment Type: Full-Time with paid Holidays and PTO
Salary Range: $45000$55000 Bonus Opportunities
Join Our Team as an Office Manager at Floor Coverings International!
At Floor Coverings International were more than just a flooring companywere the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our
innovative shop-at-home model has transformed the industry bringing top-quality flooring directly to customers doors. With over 350000 satisfied customers and an impressive 4.7-star rating we take pride in delivering an exceptional experience.
Now were looking for a dedicated and detail-oriented Office Manager to help drive the success of our local franchise! In this role youll be the heart of our operations ensuring everything runs smoothlyfrom scheduling and marketing to financial management and customer relations.
Why Youll Love This Role:
- Full-time position (40 hours per week)
- Bonus opportunities for outstanding performance
- Company convention trips (based on owner and local structure goals)
- Cell phone allowance to support business-related use
- Paid vacation and holidays
- 401K with matching after 90 days
What Youll Do:
Marketing & Customer Relations
- Be the friendly face and voice of our companybuild strong relationships with customers and ensure they have a seamless experience.
- Efficiently schedule appointments for our Design Associates.
- Follow up on open proposals and inquiries to drive customer engagement.
- Assist in planning and executing local marketing initiatives to grow the business.
- Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
Financials & Administration
- Maintain accurate financial records and partner with bookkeeper to keep QuickBooks updated daily (experience preferred but training provided!).
- Generate job costing reports within 24 hours of completed installations.
- Track and manage business-related expenses to ensure financial efficiency.
Team &Office Organization
- Keep the office organized welcoming and running smoothly.
- Manage team calendars for DA appointments and all marketing and Owner activities.
- Collaborate with the Owner weekly to review recent sales manage customer expectations and align with Production Manager on project status.
- Update SalesForce daily with job progress and schedules (training provided!).
- Partner with Owner to monitor and create accountability for all team rhythms.
- Own and execute supporting operational and administrative functions that allow the Owner to prioritize business development and revenue growth.
Growth & Development
- Attend weekly strategy meetings with the Owner.
- Work toward weekly and monthly business goals.
- Be open to learning and development opportunities to grow in your role.
- Make decisions and take action aligned with our core values and mission.
Who Were Looking For:
- Strong communicator especially over the phone!
- Organized & detail-oriented you thrive on keeping things running smoothly.
- Multi-tasking pro balancing different priorities is your strength.
- Bookkeeping experience is a plus (but well train the right person!).
- Self-motivated you can work independently and take initiative.
Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.
Meet Garner
Garner is one of the newest owners of the local Floor Coverings International territory and she is excited to build upon an already growing business. With more than 30 years of experience in corporate America Garner brings a well-rounded background that spans recruiting human resources change management and communications.
Known for her ability to start from scratch and her trademark get it fixed mentality Garner thrives in environments where she can build improve and lead with purpose. She is energized by problem-solving and is passionate about bringing structure clarity and momentum to her new business. She looks forward to applying that same drive and leadership to deliver an exceptional experience for both customers and team members.
Garner and her husband Philip are co-owners of Peachy Portable Potties and she values the opportunity to grow and manage these businesses alongside her family. Together they have two college-aged children and share their home with two dogs.
When shes not working Garner is pursuing her Master of Divinity (MDiv) following her long-term passion to one day lead a ministry. Her dedication to service leadership and growthboth professionally and personallyshapes everything she does.
If youre organized proactive and excited to manage operations while delivering a stellar customer experience wed love to hear from you! Apply today and be part of our success story!!!
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.