TCoE Issue Governance Associate
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
As an Associate within the TCoE team you will be responsible for governing and managing Issues raised by TCoE on CORE by developing and implementing a robust issue management processes. It involves conducting root cause analysis monitoring issue resolution progress and ensuring compliance with firmwide standards through collaboration with cross-functional teams. The position also requires preparing reports maintaining stakeholder relationships and continuously enhancing governance practices based on industry trends.
Job responsibilities
- Responsible for maintaining comprehensive oversight of all issues and observations identified by the Testing Center of Excellence (TCoE) and logged on Core.
- Ensures all issues are managed in accordance with applicable internal standards frameworks and regularly reviewing and updating processes to align with evolving standards.
- Accurately advises testers on severity ratings escalation protocols and regulatory impacts including documentation of impacted legal obligations and legal entities.
- Facilitates communication between TCoE CCOR and other stakeholders to ensure issue accuracy and completeness.
- Prepares and delivers comprehensive reports on issue status trends and remediation progress for management and stakeholders.
- Utilizes advanced reporting tools and techniques to provide actionable insights and support decision-making.
- Demonstrates strong understanding of issue management processes standards and frameworks with in-depth knowledge of relevant regulations and legal obligations.
Required qualifications capabilities and skills
- Bachelors degree or equivalent
- 8 years of experience in Controls Management Issue Management Risk Compliance or Audit within financial services; familiarity with the Core platform
- Experience in managing stakeholders across different regions and functions
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team in a fast-paced environment
- Ability to synthesize large amounts of data and formulate appropriate conclusions; Understanding root cause / identifying control deficiencies
- Ability to make subjective and informed decisions based upon data influence stakeholders and justify decision making
Preferred qualifications capabilities and skills
- Masters Degree / Professional Certification (e.g. CA; CPA) preferred
- Advanced reporting and analytics skills including proficiency with tools such as Excel Alteryx and Tableau
Required Experience:
IC
Key Skills
- CCTV
- Airport Security
- Analysis
- Higher Education
- Jewellery
- Jboss
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
