Director of Operations, School of Behavioral and Social Sciences

PLNU is a Christian liberal arts university in the evangelical Wesleyan tradition offering quality undergraduate graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged character is modeled and formed and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of Gods kingdom. We therefore encourage applications from culturally diverse candidates.

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health dental tuition benefits for employees and dependents competitive retirement matching vacation and sick time and 15 paid holidays per addition we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:

Job Status:

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Job Description:

The Director of Operations plays a pivotal role in ensuring the School of Behavioral and Social Sciences runs efficiently and effectively. This role blends analytical insight operational excellence and people-centered leadershipsupporting the Dean faculty and staff to deliver exceptional academic and student experiences. The ideal candidate will thrive in a fast-paced collaborative setting balancing strategic oversight with hands-on administrative expertise.

What Were Looking For

• Proven ability to manage complex administrative and academic operations in higher education or a similar environment

• Strong organizational and project management skills with a keen attention to detail

• Excellent written and verbal communication abilities across diverse audiences

• Strategic thinker who can anticipate needs and recommend process improvements

• Skilled in data management reporting and operational analytics (Workday experience preferred)

• Experience coordinating across multiple departments and functional teams

• Ability to build and maintain positive working relationships with faculty staff and students

• Financial acumen with experience monitoring and tracking budgets

• Proactive problem-solver comfortable managing multiple priorities and deadlines

• Commitment to the mission and values of the university
  

What Youll Be Doing

• Oversee daily operations policies and processes for the School of Behavioral and Social Sciences

• Collaborate with the Dean to manage course scheduling faculty assignments and payroll coordination

• Support faculty hiring onboarding and record maintenance for both full-time and adjunct faculty

• Coordinate program assessment and accreditation efforts in partnership with academic leaders

• Manage databases and documentation related to curriculum faculty and academic records

• Prepare and monitor school budgets providing regular analysis and reporting

• Coordinate undergraduate scholarship processes and related communications

• Serve as a liaison to university departments such as Records Admissions and Institutional Research

• Provide administrative and logistical support for meetings committees and events

• Promote operational efficiency through continuous process improvement and data-informed decisions
  

Qualifications

Minimum Qualifications

• A bachelors degree in a related field is required

• 2-3 years of administrative work experience preferably in higher education

• Supervisory experience

• High-level proficiency with Google Workspace (Gmail Calendar Meet Chat Drive Docs Sheets and Slides) and Microsoft (Word PowerPoint and Excel) Coursedog and Workday.

• Familiarity with some artificial intelligence (AI) models and willingness to learn how to effectively use them in the workplace (for instance an expressed willingness to attend training sessions).

• Commitment to the Christian Mission and purpose of PLNU specifically the integration of faith and learning and high-quality professional education programs.

• Ability to compose written materials using correct spelling grammar punctuation syntax and format.

• Strong organization skills ability to take initiative work independently make decisions handle stress maintain confidentiality of information and dependability in follow-through.

• Competent multi-tasking skills required including being able to maintain workflow despite frequent interruptions.

• Excellent interpersonal skills to relate to students faculty staff and campus partners (including but not limited to parents donors and alumni) and other members of the public with an affable and flexible disposition.

• Willingness to support and enthusiastically engage with people from diverse walks of life including students staff faculty and School community partners.

• Knowledge and skills in the management of budgets personnel and facilities.

• Commitment to interdisciplinary collaboration and shared governance.

• Evidence of Christian commitment and active church addition staff agree to live in agreement with PLNUs Community Life Covenant.

• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants including those with criminal histories in a manner consistent with state and local Fair Chance laws.

Desired Qualifications

• Masters Degree

• Five or more years of administrative work experience preferably in higher education.

• Management and supervisory experience (administrative fiscal human resources or a similar field).

• Proficiency in Coursedog Google and Mac products data management and analytics Canva and Workday.

• Ability to quickly learn and assist in the implementation of new software.

• Accuracy attention to detail and the ability to work as a team player.

Physical Requirements

• Being able to sit comfortably for periods greater than one hour.

• Use of computer equipment: computer keyboard mouse and monitor.

• Vision to read digital and paper documents (including detailed spreadsheets) e-mail and other correspondence.

• Mobility that allows for brisk movement between the buildings that house the programs in the School of Arts and Culture.

• Hearing and speaking abilities that allow for effective communication with others in person and by phone.

• Ability to stand stoop push pull and lift up to 20 lbs throughout the day.

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At PLNU we believe in pursuing calling together. Deep and meaningful relationships between students faculty and staff is vital in nurturing our shared community and expressing Gods love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal spiritual and professional potential.

Point Loma Nazarene University does not discriminate on the basis of race color national origin sex age disability or status as a veteran in any of its policies practices or procedures.