Workplace Services Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL we see a Brighter Wayforward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.

JLL is a global leader in helping clients envision where people will live work play shop and eat.

What this opportunity involves:

Are you passionate about creating exceptional workplace experiences Were seeking a dynamic Workplace Services Coordinator to be the welcoming face of our premium building delivering outstanding customer service whilst managing conference facilities and driving tenant engagement initiatives.

An overview of the role:

Director of First Impressions

Be the welcoming face of the building greeting and assisting tenants and visitors with warmth and professionalism

Provide clear directions local recommendations and seamless assistance for all customer requests

Ensure all front-of-house areas are immaculate and inviting

Deliver VIP meet-and-greet services including escorting guests to elevators and designated areas

Handle enquiries via phone or email with enthusiasm and dedication

Lead building tours for new and existing tenants fostering community connections

Support leasing inspections and vacant suite presentations

Conference & Third Spaces Management

Oversee booking administration and maintenance of conference rooms for seamless user experience

Act as central point of contact for client-related queries and wayfinding within conference/third spaces

Provide knowledgeable assistance with technology and presentation equipment

Introduce new technologies to improve processes and enhance user experience

Coordinate catering services ensuring timely delivery and presentation

Manage end-of-trip facilities including locker rentals and maintenance coordination

Tenant & Community Engagement

Champion tenant experience by promoting engagement initiatives events and retail offerings

Organise and facilitate interest groups such as Sustainability Committees Fitness Initiatives and Networking Events

Develop and distribute tenant newsletters digital content and community updates

Collaborate with building management to enhance customer experience strategies

Gather and analyse customer data to understand engagement trends

Events & Activations

Curate and host engaging events aligned with customer experience strategy

Collaborate on event concepts logistics execution and communication strategies

Track participation feedback and budgeting to enhance future events

Develop and present annual events calendar

Operational Excellence

Manage booking systems and front-of-house digital platforms

Assist with administrative tasks including service request logging and lost property management

Support general building operations with an agile solution-focused approach

Implement client sustainability strategies

Sound like you This is what were looking for:

Friendly personality with a can-do attitude

Ability to build rapport and cooperative relationships with customers and visitors

One-team attitude with all building management team members and partners

Natural initiative and professional presentation

Outstanding communication and interpersonal skills

Strong organisational skills and ability to multitask whilst maintaining a positive outlook

Sound computer skills including Microsoft Office package

Benefits:

Great employee discounts off fitness wellbeing & other renowned bands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australias #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

Youll join an entrepreneurial inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race gender age sexual orientation or disability and that is why for more than a decade we continue to rank among the Worlds Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates please apply following the link below quoting job reference number REQ471152

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.