About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
Job Description
Role
The Specialist Retail Implementation Retail Projects is a key member of the EMEA Retail Operations team and more precisely the EMEA Retail Implementation team. Our team is responsible for strategic technology and process initiatives in retail stores across Europe.
This role leads key retail projects (e.g. Consumer Insights programs) and provides support on our POS operations to ensure stable systems efficient processes and an elevated in-store experience. It drives alignment across central functions markets and stakeholders to deliver solutions that enhance efficiency and elevate the customer experience.
Responsibilities
Lead retail projects overseeing all phases from initiation to successful multi-market implementation ensuring operational readiness market alignment and long-term adoption
Assess the current state of e.g. Consumer Insights programs POS systems and related in-store processes identifying gaps risks and opportunities for improvement
Act as a Subject Matter Expert for POS related processes holding and sharing deep knowledge and best practices to help resolving operational or system issues in collaboration with relevant teams.
Prioritize market needs evaluating feasibility cost/benefit ratios and profitability drivers
Collaborate with Product IT and other functional teams to define project scope resource plans and budgets
Coordinate market rollouts ensuring compliance with local regulations operational standards and cultural requirements
Lead change management activities and trainings to embed new ways of working and maximize adoption
Establish and track KPIs in partnership with markets measuring performance against objectives
Drive hyper care by partnering with relevant stakeholders to resolve hardware connectivity and system issues impacting the rollout
Requirements
Education:
University degree in business or related fields; or comparable education with a retail background
Experience:
Minimum 24 years of relevant work experience
Strong background in full cycle project management from scoping and stakeholder alignment to execution training and rollout
Knowledge of store operations systems and retail technologies
Preferably experience working with POS systems
Experience working with diverse markets understanding laws & local regulations cultural nuances and operational needs
Skills:
Strong communication and collaboration skills with the ability to work cross-functionally
Organized and detail-oriented with strong time management skills.
Excellent analytical and problem-solving skills
Comfortable working with tools such as Microsoft Office Asana and Jira.
Able to work both independently and as part of a collaborative team.
Fluent in English; additional languages are an advantage
Your Wellbeing is Our Priority
In the heart of Amsterdam PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.
Wellbeing:exclusive onsite gym and fitness classes personal training meditation studio sports clubs in-house physio and receive access to our nutritional and wellbeing programs
Campus:extensive food and beverage offerings top-notch restaurant barista coffee bars sky bar monthly social events weekly Thursday drinks game nights and campus-themed activities that will keep your social life busy
Develop your career: whether you lead a team or contribute your own expertise everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
Be at the forefront:stay closely connected to our brands CALVIN KLEIN and TOMMY HILFIGER and be a part of seasonal market launches sample sales and receive employee discounts!
Check out our Amsterdam Campus here.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill ability educational background work quality experience and potential.
Required Experience:
IC