Senior Front Office Assistant

Do you want to help make purchasing easier by supporting suppliers and internal teams as we roll out a new system across our organization

We are seeking an experienced Senior Front Office Assistant to join our Front Office Team within Group Purchasing. The position will operate daily out of the San Luis Potosí MX facility but a part of a strong international team across regions. Relocation for this position cannot be supported and qualified candidates must have authorization to work in Mexico without support.

What is the job about

As a Senior Front Office Assistant you will support our Group Purchasing Excellence team in implementing and maintaining the Ariba Source-to-Pay solution. Your work will include assisting internal clients and ensuring smooth procurement processes.

This role combines business support with change management requiring strong communication skills basic procurement knowledge and the ability to guide teams and vendors through new processes. Youll play a key part in making purchasing efficient and successful across the organization.

Your main responsibilities:

• Support Procurement: Handle inquiries from internal teams resolve requests and escalate complex cases to keep operations running smoothly.
• Stakeholder & Supplier Engagement: Act as the main contact for internal stakeholders and assist suppliers with onboarding to the Ariba system.
• Training & Change Management: Provide training and guidance to users and help manage the transition to the new Source-to-Pay tool.
• Process Improvement & Compliance: Monitor system usage suggest improvements maintain accurate documentation and ensure compliance with company standards.
• Clear Communication: Keep teams informed about progress challenges and key milestones.

Your background

We imagine that you have:

• 3 years of experience in procurement or business support ideally in a shared service environment.
• Strong written and verbal communication skills in English.
• Basic knowledge of procurement processes and project management; familiarity with Ariba or similar tools is a plus.
• Bachelors degree in Business Administration Finance or related field (preferred).
• Excellent organizational skills and attention to detail.
• Ability to train and support users with a proactive and customer-focused approach.
• Work independently and in groups

Whats in it for you

What are your goals Here at Grundfos its our mission to enable you develop and fulfil your aspirations both career and personal. We are guided by oursix core values and youll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. Youll encounter colleagues from all over the world both as part of your daily work supporting and all the while broadening each others cultural horizons.

In addition your day-to-day benefits include:

• Diverse inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
• We encourage you to be at the offices where you can engage learn and have fun with colleagues. If youll be working from your home office well make sure you are well equipped with a good workstation.
• On the top of it flexible working hours and up to 3 days additional paid leave for volunteering.
• Annual bonuses health insurance internal well-being consultants and programs.

Do you want to learn more

If this job sounds appealing please send your resume by clicking Apply.

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We look forward to hearing from you.