Head, Operations
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Lead and manage the Country Operations Function across product lines and asset classes in line with regulatory requirements market rules directives policies and deadlines to achieve defined targets and quality standards and minimise risk whilst maintaining a positive client experience.
Qualifications :
Type of Qualification: First Degree
Field of Study: Business Commerce Finance and Accounting Banking
Type of Qualification: Post Graduate Degree
Field of Study: Business Commerce Finance and Accounting Banking
Type of Qualification: Post Graduate Diploma
Field of Study: Business Commerce Finance and Accounting Banking
Experience Required
Operations Production Services
Operations
3-4 years
Leading teams informing strategies and coordinating plans and initiatives to deliver strategy preferably in a matrix structure.
3-4 years
Track record of delivering exceptional service to stakeholders and continuous improvement of the Operations environment
5-7 years
Experience managing complex business operations ideally within a multi-national financial services corporation
8-10 years
Working in an Operations environment in financial services or banking
Additional Information :
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Convincing People
- Developing Strategies
- Directing People
- Embracing Change
- Empowering Individuals
- Exploring Possibilities
- Following Procedures
- Interacting with People
- Interpreting Data
- Making Decisions
- Producing Output
- Providing Insights
- Resolving Conflict
- Showing Composure
- Team Working
- Thinking Positively
- Upholding Standards
Technical Competencies:
- Automation Acumen
- Automation Enablement
- Automation Literacy
- Business Intelligence
- Client Relationship Management
- Coaching and Mentoring Operational Practices
- Collaboration
- Continuous Improvement
- Creative Problem Solving
- Data Analytics & Visualization
- Logical Reasoning
- Operations Commercial Acumen
- Operations Risk Management
- Process Automation Value Management
- Process Management
- Resource & Capacity Optimization
- Strategic Alignment & Execution
- Working in a Matrix Structure
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Home Care
- F&B
- Learning Management System
- HVAC Design
- Airlines
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
