Executive Claims

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Provide timely accurate and reliable claims information to our clients and business units.

General Responsibilities

Ensure claimable expenses are billed to clients correctly within specific deadline.
Reconciliation of clients accounts.
Monitoring account details for non-payment and other irregularities.
Investigate and resolve queries.
Lead the team in achieving monthly KPIs including the review of L and J balances at month-end.
Provide guidance to the team in resolving internal conflicts and addressing issues with Business Units (BUs).
Support team members in addressing queries raised by clients and BUs.
Represent the Claims team in monthly AR KPI meetings and quarterly roll calls.
Step up in engaging and managing key stakeholders including clients Business Units and internal departments to build trust and ensure alignment.

For Senior Executive

Act as a role model within the team by demonstrating ownership accountability and a proactive approach to problem-solving. Provide mentorship and support to junior team members and step in as a point of contact in the Claims Managers absence when needed.
Drive automation and process improvements through the use of AI Robotic Process Automation (RPA) and ERP system enhancements.
Take the lead on new projects as assigned ensuring alignment with departmental goals.
Other duties as assigned by Manager

Functional Skills and Knowledge

Skills and knowledge:

Computer literate MS Office
Knowledge of SAP - preferred

Soft skills:

Detail oriented with good communication skills
Language proficiency English and preferably Mandarin
Positive attitude

Behavioral traits:

Spontaneous and ability to accept new roles and responsibilities

Education

Minimum Diploma or GCE A Level

Work experience:

For Executive
- At least 1 year work experienced in AR collections or credit control
Senior Executive
- At least 3 year work experienced in AR collections or credit control

Job Summary Provide timely accurate and reliable claims information to our clients and business units.General Responsibilities Ensure claimable expenses are billed to clients correctly within specific deadline.Reconciliation of clients accounts.Monitoring account details for non-payment and other ir...