Custom Application Support Specialist

Riga - Latvia

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

As the Custom Application Support Specialist you will be a part of Arvato Systems Latvia Service Operations unit and a member of our Application Services team. It focuses on delivering 3rd level support in healthcare area and providing high quality services to our customers all around Europe. You will be responsible for troubleshooting applications and servers working with monitoring systems establishing connections with customers and colleagues locally as well as in Germany.

General responsibilities:

You will plan install and operate exciting applications for our customers in the healthcare sector both in our own data center and in the cloud.
You will ensure the availability of the Foundation Services (e.g. DNS IPAM DHCP).
As a technical contact person you will advise our customers on architecture and technology issues.
You will be responsible for service operation (e.g. incident and change management) and will involve other departments as required.
You willwork together with our nearshore team members and integrate them into the workflows.

Job requirements:

You have a degree in (business) informatics a technical apprenticeship or a comparable qualification e.g. in the field of IT.
You are familiar with application architectures and have already gained experience in operating server applications.
You are familiar with the server operating systems Linux and Windows.
You feel confident in dealing with IT networks.
Ideally you already have experience in working methods and processes according to ITIL.
You can communicate confidently in English German language would be considered an advantage.
Teamwork and communication skills as well as the ability to work independently are among your strengths.

We offer:

Monthly gross salary from 2250 to 4000 EUR depending on your level of expertise
Hybrid way of working based on your own preferences with cozy office space in the center of Riga when needed and flexible working hours opportunities based on your own preferences
Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days birthday leave Happy Land space in the office for children etc.
Individual development and learning plan including yearly budget for external training
Necessary essentials health insurance with dental services and sports coverage
Possibility to work in mutual trust and positive team environment to be creative and improve working flows by self-initiatives
Friendly multicultural and cooperation orientated colleagues

About us

At Arvato Systems we are Masters of the Unseen.

We solve complex IT challenges power seamless Cloud transitions and keep critical systems running quietly reliably globally.

With deep industry expertise and a focus on what mattersWe Empower Digital Leaderswith solutions that stay in the background so their businesses can stay in front.

But behind every great system is an even greater team.

We foster a diverse inclusive culture where people feel valued supported and set up to thrive.

And our commitment to sustainability and responsibility is more than words its recognized by SIF WWF and Latvias Inclusion and Diversity Charter.

Company:SIA Arvato Systems Latvia
Country: Latvia
State/Region: Riga
City: Riga
Postal Code: LV-1013
Job ID: 284847

Required Experience: