Coordinator, Attendee Data

First Global Management Services

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

ATTENDEE DATA COORDINATOR

ABOUT OUR COMPANY

FIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aerospace healthcare and professional services. FIRST has received numerous accolades including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex being listed among the 200 Top Marketing Agencies in& 2021 by Chief Marketer being recognized as one of the 50 Top Event Companies by Special Events being included in the Top 100 Best Places to Work in NYC by Crains New York Business and being listed as one of the 1000 Companies to Inspire Britain by The London Stock Exchange Group.

For more information please visit:

Fixed term contract 6 months

JOB DESCRIPTION:

The Attendee Data Coordinator will support meeting planners in managing attendee registration for conferences and events ensuring the smooth execution of data-related tasks. This role involves maintaining accurate attendee data collaborating with event stakeholders and providing database management to ensure consistency and accuracy. The Coordinator will assist in the development testing and management of event communications and online registration as well as supporting attendees throughout the registration process. Additionally the role provides administrative support to the broader Attendee Data Management team as needed.

Domestic travel required

Work with event planners on overall registration management for a high volume in-person hybrid and virtual corporate events
Database management to ensure consistency of information accurate data inputting when required generating lists and analysis upon request
Assist in the development editing testing and management of online registration and event communications such as save-the-dates invitations reminders confirmations surveys etc.
Diligent handling of confidential invitee data ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information (PII)
Generating attendee lists upon request
Assist event planners in contacting attendees for required information gift sizes contact information transportation details overnight accommodation requirements data points etc.
Printing name badges tent cards place cards departure notices email confirmations agenda signage etc. where needed
Packing ordering and shipping event supplies maintain a shipping grid and track deliveries
Manage post-event attendee reporting
Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed
Supporting other members of the department with mailings onsite assistance ad hoc projects etc.
Anticipate potential issues and work to proactively solve them

QUALIFICATIONS KEY SKILLS & EXPERIENCE:

Advanced knowledge of Microsoft Excel
Prior experience with other event platforms such as Cvent StarCite Eventbrite etouches or other registration website platforms is a plus
The individual must be comfortable assisting clients over the phone in navigating registration websites so prior experience as a customer support or help desk representative is preferred
Able to manage multiple projects simultaneously
Motivated self-starter ability to take direction and work independently; ability to think innovatively
Flexible and willing to work outside of normal business hours (evenings weekends) and travel when required to be on-site at events
Requirement to attend onsite events as required

#LI-TS1 #LI-Hybrid

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role please get in touch to discuss adjustments or other suitable roles.

Required Experience:

ATTENDEE DATA COORDINATORABOUT OUR COMPANYFIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aerospace healthcare and professional services. FIRST has received numerous accolades including being name...