Temporary Senior Claims Adjuster

Riverside, CA - USA

Yearly Salary: $ 108441 - 153596

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

ABOUT THE POSITION

Applications will be reviewed on Wednesday December 24 2025

The County of Riversides Human Resources Temporary Assignment Program (TAP) seeks to fill a Temporary Senior Claims Adjuster. This is a full-time temporary position located in Riverside California.

Key responsibilities include:

Claims Management Support: Process and manage indemnity and expense payments. Conduct investigations on existing claim inventories. Review and maintain file reserves to ensure accuracy and adequacy.

Document and Communication Handling: Review sort and document incoming mail. Return voicemails and maintain timely communication with stakeholders. Draft and send instructions to the Clerk of the Board regarding rejection letters.

Medical Malpractice and Legal Support: Assist with Medical Malpractice verification processes. Request and obtain police reports. Prepare and send subrogation letters. Summarize and analyze liability information in claim files. Assist in gathering documentation from stakeholders for legal defense.

Administrative and Data Integrity Tasks: Perform data entry to maintain file integrity. Obtain signatures for notarization related to collections. Make contact calls as needed to support case progress.

Work schedule:Monday-Friday; Hybrid.

Meet the team!

The Human Resources Department strives to effectively serve and partner with our community departments and employees by leveraging best practices and innovation to foster a thriving county.

TAP Benefits: OF ESSENTIAL DUTIES

Workers Compensation Claims: Reviews investigates and processes reports and claims concerning on-the-job injuries or job-related illness of County employees for claims filed against the County and determines if the illness or injury is compensable; arranges disability evaluation appointment and maintains medical control; responds to inquiries from excess insurance carriers doctors and legal professionals.

Prepares cases for legal defense; assists in the preparation of appeals cases before the Workers Compensation Appeals Board; secures documentary evidence of births deaths marriages and divorces in fatality cases.

Evaluates advisory and informal ratings as a basis for claims settlement; rates permanent disabilities pursuant to California Rating Schedule; approves payment for medical services temporary disability and permanent disability awards subject to delegated authority as determined by the Risk Management Division Manager.

Prepares subrogation recovery cases; analyzes investigative and police reports; arranges special investigations and medical examinations.

Develops maintains and analyzes statistical data on claims expenditure trends and provides appropriate report and recommendations; stays abreast of current Workers Compensation and civil claims litigation.

Senior Workers Compensation Claims: Assigns and reviews the work of Adjusters and Technicians; trains and provides technical assistance to new and journey-level Adjustors.

Examines and adjusts third party claims via contract for County Departments with special programs.

Coordinates the Countys defense appeal for safety disability retirement denials and makes presentation before the retirement appeals board.

Assists the Workers Compensation Officer with the implementation of special programs such as in-house litigation; determines which claims for adjudication will be litigated by in-house staff.

Assists in the supervision and maintenance of statistical and budget records and participates in studies of industrial accident matters.

Liability Claims: Receives reviews accepts or denies public liability claims including malpractice property and personal claims; evaluates medical reports and reports of experts to determine extent of liability and damages; evaluates merit of claims and recommends settlement or denial of claims; estimates anticipated settlement value makes adjustments and settles claims within assigned monetary authority.

Gathers and reviews data reports and other claim documentation; requests clarifying or additional information; reviews status and performs necessary follow up.

Conducts investigations to determine circumstances involved in claims against the County; including interviewing witnesses and inspecting the scene of accidents injuries or property damage; prepares investigative report of findings.

Conducts interviews with parties responsible for damage to County property and injuries to County employees to ensure collection of payments; contacts public and private organizations/agencies to obtain collections information; recommends actions necessary to enforce collections including court actions or liens.

Represents the County in small claims actions.

Prepare reports of costs and status on active and closed claims.

May authorize subrogation court actions or liens when collections can not be obtained by other means; reviews and makes recommendations for suspension modification garnishment or other legal actions; corresponds with attorneys insurance carriers and others; interprets legal procedures involved in the collection or subrogation accounts.

Consults with attorneys to prepare cases for litigation.

Serves as custodian of records; provides subpoenaed records and attests to their validity.

May prepare and present training program educating staff about the Liability Claims Program.

May assign and review the work of others and provide training to new employees.

Senior Liability Claims: Investigates difficult and complex public liability claims and those involving a greater degree of sensitivity and/or complexity.

Assists the program supervisor to develop and maintain claims records and computer record keeping systems; assures accuracy conformance to policies and procedures and accessibility of claims records.

Assists attorneys in the preparation of complex case for litigation ensuring the availability and accuracy of all necessary documentation.

Assigns and reviews the work of Adjusters and Technicians; trains and provides technical assistance to new and journey-level Adjustors.

Assists the Liability Claims Program Supervisor with the implementation of special programs; assists in the supervision and maintenance of statistical and budget records and participates in studies.

MINIMUM QUALIFICATIONS

Knowledge of: Practices techniques and methodologies used in claims investigation evaluation adjustment and settlement; Basic rules regulations and laws regarding personal and property liability; Principles and techniques of analytical data collection; Principles of insurance reserving risk and experience analysis and statistical record keeping; Basic mathematics including valuation and depreciation; Computer applications programs and equipment to effectively gather maintain and report claims data.

Ability to: Communicate orally and in writing effectively with a wide variety of people contacted in the course of work; Interpret and apply complex rules regulations and memoranda of understanding; Establish and maintain cooperative and effective relationships with a broad range of professional staff including attorneys and related legal staff department heads and managers and all those contacted during the course of performing professional responsibilities; Collect interpret and evaluate data develop alternatives and make appropriate recommendations within established guidelines; analyze problems and take effective courses of action; Interpret laws regulations and insurance policies; Make accurate mathematical computations; Prepare and present effective written and oral reports and presentations; Maintain professional credibility.

Workers Compensation Claims:

Knowledge of: State of California Labor Code Workers Compensation Law and rules and regulations (Title 8); Applicable case law of leading decisions of the Workers Compensation Appeals Board Court of Appeals and Supreme Court regarding workers compensation cases; Medical terminology anatomy and technical terminology used in medical and legal fields regarding industrial cases; Jurisdiction functions and procedures of the Workers Compensation Appeals Board; Vocational rehabilitation and procedures as it applies to Workers Compensation; Reserving practices and procedures; in-house litigation procedures; WCAB procedures; and hearing processes.

Ability to: Interpret and apply the provisions of Workers Compensation laws and determine the liability of the County; Interpret medical and legal briefs and reports; Establish and analyze all relevant data effect necessary control plans and bring all claims to equitable conclusion; Evaluate and analyze workers compensation claims and negotiate/defend to an equitable conclusion; Be a self-starter and work independently.

Liability Claims:

Knowledge of: Rules regulations and laws regarding personal and property liability including but not limited to general provisions of California Vehicle Code State and Federal Government Codes laws and statutes and legal decisions pertaining to personal and property liability; Methods and techniques of subrogation recovery; Technical medical terminology related to the cause and treatment of physical injuries; Practices and procedures of insurance reserving risk and experience analysis and statistical record keeping.

Ability to: Gather and evaluate all information pertinent to liability claims and make appropriate recommendations; Establish and analyze all relevant data effect necessary control plans and bring all claims to equitable conclusion; Develop action plan necessary to implement recommendations with a minimum of guidance.

Experience: Some lead level and extensive journey-level experience reviewing and processing complex Workers Compensation on-the-job injuries job-related illnesses physical disability personal injury medical malpractice or property damage liability claims including identification and investigation of fraud cases and investigating adjusting and settling a wide variety of claims. For employees assigned to the Workers Compensation Unit. Candidates must have achieved the level of Experienced Claims Adjuster (as defined by California Code of Regulations Title 10 Chapter 5 Subchapter 3) defined as possessing one of the following: 1) Working 5 out of the last 8 years as a California Workers Comp Claims Adjuster 2) Has worked continuously in California adjusting claims since passing the Self-Insurance Test or 3) Has passed the Self-Insurance test in the last 2 years.

Other Requirements: License: A valid California Drivers License is required at the time of appointment or the ability to arrange transportation for field travel.

The incumbent may be required to use a personal vehicle and provide verification of auto insurance coverage as required by the County of Riverside.

SUPPLEMENTAL INFORMATION

If you have questions regarding this recruitment please contact Cindy Mendez at

APPLICATION INFORMATION

Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.

Required Experience:

Senior IC

ABOUT THE POSITIONApplications will be reviewed on Wednesday December 24 2025The County of Riversides Human Resources Temporary Assignment Program (TAP) seeks to fill a Temporary Senior Claims Adjuster. This is a full-time temporary position located in Riverside California.Key responsibilities inclu...