Environmental Care Operations Manager
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Operations Manager Environmental Care
Johns Hopkins Health System / The Johns Hopkins Hospital
Location: Baltimore MD
Schedule: Full-Time Exempt
About the Role
The Johns Hopkins Health System is seeking a highly skilled Operations Manager for Environmental Care (EVC) to oversee daily operations deliver exceptional service and ensure compliance across clinical and non-clinical environments on the JHH campus. Reporting to the Director of Environmental Care you will lead managers and supervisors maintain high performance standards and ensure an environment that supports patient care safety and satisfaction.
Key Responsibilities
Lead direct and support Environmental Care managers supervisors and frontline staff.
Develop and manage Environmental Care programs schedules labor needs and performance standards.
Monitor outcomes (HCAHPS Press Ganey QA checklists ECM) and implement corrective actions.
Provide excellent customer service to patients families staff and campus partners.
Analyze feedback and adjust workflows coverage and resource allocation for peak demands.
Support and collaborate with Facilities and clinical leadership to ensure aligned service delivery.
Manage departmental budgets expenditures inventory and capital planning.
Ensure compliance with OSHA hospital policies and regulatory standards.
Oversee training staff development evaluations and performance management.
Lead departmental projects support vacant managerial roles and contribute to system-wide initiatives.
Minimum Requirements
Associates degree required; Bachelors degree preferred.
Experience may substitute for education (2 years experience 1 year education).
Minimum 5 years of environmental services operations experience in a unionized multi-use facility.
Minimum 2 years of management experience in healthcare environmental care services.
Strong operational problem-solving and communication skills.
Knowledge of cleaning procedures floor care trash removal infection control and safety practices.
Proficiency with Windows email spreadsheets word processing and CMMS/time-tracking systems.
Ability to read and interpret technical documents and CAD drawings.
Ability to supervise and mentor bargaining unit employees.
Preferred Qualifications
Experience with workflow optimization performance improvement and quality assurance programs.
Demonstrated success developing staff and leading large operational teams.
Ability to manage multiple projects and collaborate across departments and disciplines.
What We Offer
Opportunity to lead a high-impact department within a world-class health system.
Supportive leadership and professional development opportunities.
Comprehensive benefits package.
Stable mission-driven work environment focused on patient care excellence.
How to Apply
Submit your application through the Johns Hopkins Health System career portal.
For questions please contact the Environmental Care department or Talent Acquisition team.
Salary Range: Minimum 34.78/hour - Maximum 60.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Required Experience:
Manager
Key Skills
- Program Management
- Data Collection
- Environmental Services
- Industrial Cleaning
- Root cause Analysis
- OSHA
- Project Management
- Team Management
- EPA
- Leadership Experience
- EHS
- Manufacturing
About Company
Johns Hopkins Medicine is a leading health system and academic institution in the U.S. Find information about doctors, locations, appointments, billing, research, education and more.
