OSS On Site Services Engineer

Hitachi

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profile Job Location:

Bland, VA - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Location:

Bland Virginia United States of America

Job ID:

R0115622

Date Posted:

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

IT Telecom & Internet

Job Schedule:

Full time

Remote:

No

Job Description:

Join Hitachi Energy Transformers Business Solutions IT Organization as an OSS On-Site Services Engineer at our Bland this role youll be the go-to expert for desk-side IT support ensuring smooth operations and exceptional user experiences. Youll troubleshoot issues manage hardware logistics and act as the face of IT for our local teams. This is your chance to make a real impact in a global organization that values innovation collaboration and professional growth.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
If youre passionate about technology and thrive in hands-on environments we want you on our team!

How Youll Make an Impact

  • Troubleshoot IT issues requiring physical intervention.

  • Deliver ready-to-use computers to users.

  • Provide ad-hoc training and guide users through self-service tools.

  • Manage physical stock of devices and accessories including CMDB updates.

  • Perform regular inventory checks for hardware.

  • Coordinate logistics for device shipping and movement.

  • Handle warranty cases with OEM vendors.

  • Support IT equipment and software in meeting rooms and collaboration areas.

Your Background

  • Formal IT qualification or apprenticeship in information technology.

  • Minimum 2 years of professional IT support experience.

  • Fluent in English and local language with strong communication skills.

  • Proactive solution-oriented mindset with ability to work independently.

  • Legal authorization to work in the U.S.; U.S. citizenship required.

  • Familiarity with tools like ServiceNow MS Office 365 Windows iOS and asset management systems.

More About Us

  • At Hitachi Energy we foster innovation and continuous improvement.

  • We offer global career growth opportunities and professional development programs.

  • Join a diverse inclusive team committed to shaping a sustainable energy future.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.


Required Experience:

IC

Location:Bland Virginia United States of AmericaJob ID: R0115622Date Posted:Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:Join Hitachi Energy Transformers Business Solutions IT Organization as an OSS On-Site Services...
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Key Skills

  • Data Center Experience
  • Splunk
  • System Security Plans
  • Cybersecurity
  • Computer Networking
  • Nginx
  • Root cause Analysis
  • Windows
  • Apache
  • Visio
  • SSO
  • Troubleshooting

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Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.

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