Senior Manager, Global Digital Product Owner, Global Transaction Banking Toronto, ON

Requisition ID: 240861

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models their payment needs are evolving too. Boasting a unique global footprint GTBs comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies streamline and simplify payments improve working capital performance and mitigate financial risk.

At Scotiabank we embrace your strengths ideas and ambitions. GTB is a fast-growing team with a focus on the Americas particularly Canada the U.S. Mexico and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team committed to results in an inclusive and high-performing culture.

Purpose
The Senior Manager Global Digital Product Owner plays a critical role in driving the success of Global Transaction Banking (GTB) business lines worldwide. This position ensures that individual goals plans and initiatives are executed in alignment with the teams strategies and objectives while adhering to governing regulations internal policies and procedures.

As a Global Digital Product Owner you will be responsible for delivering continuous and early business value through innovative digital payment solutions. You will define the product vision identify capabilities and features and assess potential risks by collaborating with end users stakeholders agile teams and business SMEs. Your work will shape how customers interact with the Bank across digital channels.

In partnership with the agile team you will engage throughout all phases of the product lifecycle actively evolving the roadmap and prioritizing the backlog. Acting as the voice of the customer you will advocate for the product vision and customer experience enabling peers and influencing outcomes across a global cross-functional team. This role focuses on the Americas region particularly the North American Corridor (USA Canada and Mexico) while collaborating with partners across the Banks international footprint.

What Youll Do:

Product Strategy

• Define and own the digital product vision aligned with GTB strategy for Corporate Commercial and Small Business clients.
• Identify opportunities to digitize high-friction banking journeys for a simplified cohesive client experience.
• Develop and execute a multi-year strategy and roadmap for digital payment products across electronic banking channels leveraging customer feedback and data-driven insights in collaboration with cross-functional teams.

Product Development

• Drive development of core digital capabilities for payment initiation & tracking liquidity and cash visibility reporting forecasting and insights.
• Deliver the digital payments roadmap for ISO20022 enablement by translating regulatory and industry mandates into business opportunities (e.g. richer data enhanced tracking).
• Promote API-first modular architecture to support ecosystem and embedded banking use cases.
• Identify opportunities to enhance customer experience and transaction security using emerging solutions (e.g. alias-based payments).
• Create prioritize and maintain the product backlog define user stories and acceptance criteria and ensure readiness for development.
• Collaborate with squads during sprint planning reviews and retrospectives to ensure alignment with business requirements.
• Partner with UX/design to deliver seamless digital experiences supporting cash management needs.
• Work with Risk & Compliance to ensure adherence to regulatory legal and policy requirements.

Stakeholder Management

• Act as the primary liaison between stakeholders (customers business leaders technology teams) ensuring alignment on product goals and priorities.
• Communicate effectively across diverse audiences manage expectations and resolve conflicts.
• Incorporate the Banks risk appetite and culture into decision-making.

Product Rollout & Post-Launch Management

• Define go-to-market strategy with Sales Marketing and Support teams to ensure successful product launches.
• Monitor product performance track key metrics and user feedback and adjust strategy as needed.
• Manage day-to-day channel operations resolve issues promptly and implement strategies to drive digital adoption.
• Provide governance and oversight to achieve financial and non-financial channel metrics.
• Produce and monitor regular KPI reports to drive Product P&L revenue growth (NIR and NII) and channel performance.
• Evaluate monitor and mitigate product risks while ensuring compliance with regulations.

What Youll Bring:

• A degree or post-graduate degree preferably in business/management computer science or engineering.
• 8 years of experience in digital product management product ownership or digital solution development within commercial banking fintech or financial services technology environments.
• Demonstrated ability to lead innovation-driven digital products across Web API and embedded channels.
• Exposure to fintech ecosystems including partnerships or integrations with fintech BaaS platforms API-first product development open banking models embedded finance or market-based distribution (preferred).
• Experience managing large technology projects using Agile Scrum or Kanban methodologies.
• Strong understanding of financial product delivery networks and alignment with sales and service strategies across multiple channels.
• Solid business acumen with knowledge of financial concepts and their application to business situations.
• Excellent written and oral communication skills; Spanish is an asset but not required.
• Strong decision-making forward-thinking and creative problem-solving skills to anticipate and respond quickly to technological and market influences.
• Results-oriented and innovative in identifying opportunities to increase revenues reduce costs and mitigate risks.
• Ability to influence without authority through persuasive communication.
• Proficiency in data analysis and defining key success metrics.
• Skilled at uncovering understanding and clearly communicating complex problem areas.
• Ability to dive deep into details and connect the dots to deliver commercializable solutions.
• Proven track record of building strong stakeholder relationships across the organization.
• Acute attention to detail while thriving in high-pressure deadline-driven environments.
• Demonstrates critical thinking creative problem-solving and a passion for continuous learning and staying current with industry trends.

#LI-Onsite #GTB2025

Interested

If your experience is closely related but doesnt align perfectly with every qualification we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. Thats why we work to grow and diversify talent and engage employees in a performance-oriented culture.

Whats in it for you

Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial physical mental and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.