Introduction
The Maryland Public Service Commission is an independent agency dedicated to ensuring safe reliable and economical public utility services for the citizens of Maryland. We regulate public service companies that provide gas electricity telephone ground transport water and sewage services. Join a team of dedicated professionals committed to balancing the interests of consumers and utilities to foster a strong economy and a healthy environment for the state.
The Maryland Public Service Commission is seeking an Investigative Assistant for their Transportation Division.
GRADE
11
LOCATION OF POSITION
6 St. Paul Street
Baltimore Maryland 21202
POSITION DUTIES
The main purpose of Investigative Assistant role is to assist the coordination and participation in the safety andenforcement efforts of the Commissions Transportation Division. This position is responsible for supportingthe Assistant Director of Enforcement with completing and managing daily activitiesscheduling and communicating with field personnel developing proactive enforcement and securityplans and coordinating the Divisions efforts in the execution of planned activities. This position will alsoprocess and monitor the investigation of complaints assist with the citation processand provide administrative duties as assigned by the Assistant Director of Enforcement.
Position duties include but are not limited to:
- Preparation of documents related to enforcement activities (citations testimony etc.)
- Data entry
- Investigation of complaints received by the public
- Preparation of written reports
- Investigation of the vehicles and drivers of passenger for-hire carriers which includes cars limousines vans bus services transportation networkcompanies and taxicabs
- Serves as a liaison with law enforcement agencies
- Testify at Commission hearings.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of experience performing administrative staff clerical clerical technical or secretarial work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Experience testifying in court settings.
- Experience in Law Enforcement or conducting investigations.
- Experience using Microsoft Word Excel or other computer based databases.
- Experience in customer service.
SPECIAL REQUIREMENTS
Candidates may be responsible for providing their own transportationas needed to access meetings remote locations and job destinations as assigned.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However if you are unable to apply online the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management Recruitment and Examination Division 301 W. Preston St. Baltimore MD 21201.
Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
Resumes will not be accepted in lieu of completing the online or paper application.
For questions regarding this recruitment please contact the DBM Recruitment and Examination Division at or MD TTY Relay Service 1-.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer Maryland is committed to recruitment retaining and promoting employees who are reflective of the States diversity.