Technical Support Expert
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Job Location:
Schiltigheim - France
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job-ID:16692; Location(s): Strasbourg Paris area Île-de-France
Your tasks:
Advise and support colleagues and customers on product handling taking into account applicable standards and regulations.
Provide product training to colleagues and customers.
Rethink and adapt key tools from a technical and product perspective and support the launch of new products on the market.
Serve as an internal expert for the implementation of technical communication processes.
Communicate technical product information to the sales department.
Your profile:
- Technical education in the HVAC sector or similar industry sector
- You are customer-oriented sociable a team player independent flexible communicative organized and structured.
- You are able to provide technical advice and take a highly analytical approach.
- Good knowledge of Microsoft Office Suite in addition knowledge of AutoCAD is an advantage.
- Basic knowledge of CRM and SAP software is an advantage.
- Languages: Fluent in French and English; German is an advantage.
Our benefits:
- Intensive training and access to numerous seminars and courses at the Viega Academy.
- Career advancement opportunities within a rapidly growing global leader.
Work with a motivated team in a supportive work environment.
Your contact person:
Ann-Kristin Konrad - 49 (2722) 61 - 5193
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
We are committed to the fundamentally important topics of the sanitary and heating sector such as drinking water quality or fire prevention. We also set standards with our product design, e.g. in the fields of pre-wall and drainage technology.
