Technical Program Manager, Manufacturing Training
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Job Location:
Hayward, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Zoox is scaling manufacturing and service operations to prepare for the commercial deployment of our autonomous mobility service. As we ramp vehicle production and elevate operational readiness across sites our manufacturing teams must be trained certified and fully equipped to support the fleet at scale.
We are seeking a Technical Program Manager (Manufacturing Training & Coordination) who will support the training lifecycle for manufacturing roles. This role will drive workforce competency development define and maintain training standards and ensure that every technician lead and supervisor is trained to build diagnose and service vehicles safely and consistently.
This is not just a program management role. It requires someone who can partner deeply with the technical writers technicians warehouse associates and SMEs while also being hands-on in designing training systems delivering workshops building curricula and enabling a culture of continuous learning across Manufacturing Operations.
In this role you will:
- Lead job analysis and competency design by developing role-based skill maps certification levels and capability matrices across all manufacturing teams
- Define and oversee training content strategy guiding technical writers engineers and SMEs in creating and maintaining SOPs job aids assessments multimedia content and simulation-based training
- Ensure training accuracy and compliance by aligning all materials with the latest process updates PFMEAs quality requirements work instructions and safety standards
- Develop and execute train-the-trainer programs equipping leads and supervisors to deliver consistent high-quality hands-on instruction; directly facilitate technical and instructional training sessions as needed
- Analyze training gaps process deviations and quality issues translating insights into updated training plans; establish KPIs dashboards and audit-readiness metrics to measure training effectiveness and operational impact
- Manage a centralized training calendar and cross-facility coordination ensuring scheduling across shifts and communicating program status risks and readiness to manufacturing and leadership teams
Qualifications
- Bachelors degree in Engineering Operations Industrial Technology Learning & Development or related field
- 5 years of experience in manufacturing operations training development or technical program management
- Proven experience building technical training programs including competency frameworks skill certification systems and hands-on training delivery in manufacturing or engineering environments
- Skilled in developing high-quality training content such as SOPs job aids assessments and multimedia learning materials
- Strong program management skills with experience coordinating large-scale cross-functional initiatives
- Excellent written and verbal communication skills including the ability to simplify complex technical processes into teachable content
$163000 - $196000 a year
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
About Zoox
Zoox is developing the first ground-up fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics machine learning and design Zoox aims to provide the next generation of mobility-as-a-service in urban environments. Were looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out toemailprotectedor your assigned recruiter.
A Final Note:
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Lean Manufacturing
- Six Sigma
- Continuous Improvement
- ISO 9001
- Lean Six Sigma
- Management Experience
- Manufacturing & Controls
- 5S
- Manufacturing Management
- Kaizen
- Chemistry
- Manufacturing
About Company
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. This is on-demand autonomous ride-hailing.
