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Job Description Summary:

Job Description:

Position Summary and Purpose
This position is responsible for managing monitoring troubleshooting analyzing and evaluating the viability and integrity of patient data housed in all Health Information Management Systems (HIMS) in support of patient care and utilized in the storage retrieval data abstraction reporting and accessibility of the patient medical records. Improves patient safety by reviewing researching and resolving problems and reducing errors concerning the MPI patient identity duplicate medical record numbers (MRNs) and merging of patient accounts etc. Responsible for the oversight and auditing of opportunities with data integrity process workflows and properly escalating concerns to HIMS Administrator. Proactively reviews clinical data abstractions for report requests prior to public dissemination as needed to internal customers to include but not limited to hospital staff physician administration quality and other revenue cycle team members. Actively participates in department and hospital performance initiatives when needed to ensure ULH success.

Essential Functions:
Data Integrity
Coordinate the data collection and data entry processes and prepares data lists and reports as requested.
Resolves database issues and provides information and assistance to facilitate the process.
Control the accuracy of all static data changes within various HIMS and validate/maintain ongoing data integrity.
Conducts validation process and data audits as required ensuring that the accuracy of data is maintained throughout all HIMS as well as assist in establishing procedures and best practices for documentation integrity tracking and reconciliation.
Statistical Reporting
Manages daily reporting monitoring evaluation and development of the HIMS and statistical data used to make HIM-related decisions.
Actively updates maintains and validates HIMS database and tables for the provision of computerized data reports.
Perform statistical analyses and graphical representations of data for research projects physician credentialing and documentation compliance standards as well as determines appropriate format for data trends and outcomes presentation.
Compile feedback for healthcare providers on critical and major errors that have the potential to impact documentation integrity and/or patient care thereby eliminating repetition of errors.
Data Quality
Provide continuous quality management of data standards to ensure that PHI is useable and actionable.
Collect and analyze healthcare-related data and perform quality assurance for data integrity and accuracy.
Conduct statistical analysis and generate reports to track physician and organizational performance to established clinical and financial benchmarks and metrics. Perform quantitative and qualitative reviews prior to reporting data trends and outcomes.
Responsible for managing critical deliverables for multiple clinical quality improvement initiatives technical solution implementation and support with regulatory accreditation surveys such as Joint Commission Trauma Registry DRG and Coding trends etc.
HIMS Support
Serve as a resource for HIMS end-users and provide input regarding HIMS issues to other internal departments.
Ensures the ongoing maintenance of HIMS by performing routine maintenance on the servers and tables monitor software reporting features for potential problems and resolve if possible or works with IT and/or vendor for resolution.
Assess end-user training needs and provides needed education and support.
Coordinate HIMS downtime with the appropriate IT and HIM Leadership.
Collaborate with Health Information Technology (HIT) teams on the development of improvements to process workflows and HIMS troubleshooting.
Create and maintain HIMS user IDs and passwords and resolve any problems associated with locked or busy queues within HIMS daily.
Serve as the primary contact for HIMS vendors regarding any application or hardware issues as well as monitor account status of HIM work queues re-assign work as needed and maintain database integrity.

Other Functions:
Monitor changes in laws regulations and accreditation standards as they apply to data resource management.
Perform audits of HIMS interfaces and test upgrade for optimal performance.
Attend continuing education workshops webinars etc.
Perform other duties as assigned.

Additional Job Description:

Job Requirements
(Education Experience Licensure and Certification)
Education:
Associates degree in Administration Business Healthcare or equivalent OR
Associates degree in HIT-related field of study
Experience:
5 years experience in HIM Operations
12-year experience as an MPI Analyst equivalent.
Experience with Cerner STAR or EPIC
Microsoft Office Excel Spreadsheets/Pivot Tables.
Job Competency:
Knowledge Skills and Abilities critical to this role:
Proficient in analyzing statistical data.
Must be dependable professional and a team player.
Ability to multi-task and be flexible with job demands.
Energetic motivated individual that connects well with people.
Ability to analyze PHI from conceptualization through presentation of the data.
Proficiency with analytical tools (Crystal Reports RDL Excel etc.) knowledge of data analysis methodology use of presentation software and strong communication skills
Demonstrate excellent organizational computer written and oral communication skills.
Strong time management and critical thinking skills.

Language Ability:
Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability:
Able to critically think through complex patient situations process improvements evidence-based practice.
Able to assist others in developing clinical reasoning skills.
Computer Skills:
Proficiency with analytical tools (Crystal Reports RDL Excel etc.).
Demonstrate excellent computer skills.
Additional Responsibilities:
Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor always.
Maintains confidentiality and always protects sensitive data.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community.

UofL Health Core Expectation:
At UofL Health we expect all our employees to live the values of honesty integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
Honoring and caring for the dignity of all persons in mind body and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of UofL Health