Were looking for a highly organized and proactive Executive Assistant (EA) to support our North American executive leadership team. This is a high-impact role that combines administrative excellence operational coordination and strategic partnership helping ensure our leaders are focused prepared and operating efficiently across a fast-moving global business.
Key Responsibilities
Executive Support
Provide daily administrative and logistical support to the North American executive team including the Chief Customer Officer Chief Product Officer and other senior leaders.
Manage complex and dynamic calendars across multiple time zones (North America ANZ and Manila).
Coordinate travel arrangements expense management and itineraries for executive and customer-facing engagements.
Prepare meeting agendas take notes and track follow-up actions for leadership and cross-functional meetings.
Operational Coordination
Support preparation for internal and external meetings including Board and customer presentations by gathering materials aligning stakeholders and ensuring deliverables are ready on time.
Partner with global executive assistants and the office operations team to ensure smooth coordination of meetings site visits and events across regions.
Maintain confidentiality and discretion in handling sensitive business information.
Communications and Stakeholder Management
Draft and manage executive correspondence announcements and internal communications on behalf of the leadership team.
Act as a first point of contact and liaison between executives and internal/external stakeholders.
Support cross-functional initiatives that drive communication alignment and delivery within the North American leadership group.
Special Projects
Assist in coordinating regional leadership offsites customer visits and major operational or cultural initiatives.
Track progress on key priorities and help ensure accountability on follow-ups.
Contribute to the continuous improvement of executive operations and administrative processes.
About You
Youre someone who thrives in a fast-paced dynamic environment. You anticipate needs before they arise take ownership and make things happen without waiting to be asked twice. Youre professional composed under pressure and thrive in a culture that values accountability precision and trust.
Qualifications and Experience
5 years of experience supporting senior executives in a global or fast-paced technology SaaS or logistics environment.
Strong organizational time management and problem-solving skills.
Exceptional attention to detail and follow-through.
Excellent written and verbal communication skills.
Proficient in Microsoft 365 Teams and other collaboration tools (e.g. Concur Zoom Slack).
Ability to manage multiple priorities across time zones and stakeholders.
Required Experience:
IC
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