MFG Hardware Services Supervisor
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Job Location:
Bayan Lepas - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
In This Role Your Responsibilities Will Be:
Team Leadership & Supervision
Lead coach and develop hardware service material handle.
Assign jobs manage workload and monitor productivity and turnaround time (TAT).
Conduct on-the-job training and technical skill development.
Perform performance evaluations and support competency improvement plans.
Technical & Service Operations
Supervise daily hardware service activities including receiving shipping inventory and testing of test & measurement equipment.
Ensure all service work complies with company procedures manufacturer specifications and quality standards.
Manage quality and technical escalations with hardware service.
Ensure proper handling storage and usage of tools test equipment and spare parts.
- Continue improvement (CI) leader and constantly improves hardware service /or quality activities
Quality Safety & Compliance
Ensure compliance with EHS safety procedures and ISO/IEC calibration or quality system requirements.
Support internal and external audits (ISO 9001 ISO/IEC 17025 or equivalent).
Drive root cause analysis and corrective/preventive actions for service issues.
Customer & Stakeholder Support
Act as a technical escalation point for customer service issues.
Coordinate with sales application and logistics teams to meet customer expectations.
Provide technical input for service scope.
Support customer visits technical discussions and service reviews when required.
Qualifications & Experience
Diploma or bachelors degree in Electronics Electrical Engineering Mechatronics or related field.
Minimum 58 years of experience in test & measurement hardware service repair or calibration.
At least 2 years of supervisory or team-lead experience is preferred.
Strong hands-on experience with electronic troubleshooting at component or module level.
Skills & Competencies
Strong technical knowledge of electronic test & measurement equipment.
Leadership and people-management skills.
Good problem-solving and analytical ability.
Familiarity with quality systems (ISO 9001 / ISO 17025).
Good communication skills in English (written and verbal).
Proficient in-service documentation and basic MS Office tools.
Location:
Bayan Lepas Penang
NI Job Title and Level:
Manufacturing Hardware Services Supervisor
Required Experience:
Manager
Key Skills
- Athletics
- Administration And Accounting
- Academics
- Financial Services
- Cisco
- Analytics
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
