GCR GO DMO Americas Advanced Analyst
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
DMO - EMEIA Advanced Analyst
The opportunity
Global Operations(GO) Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by:
- Taking care of the complexity of regulatory affairs across multiple jurisdictions
- Centrally managing the global compliance and reporting activities
- Controlling the cost of managing compliance across various countries
Each client is referred to as an engagement and the GO team is responsible for ensuring the delivery as per the service level agreements. Globally tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to the client expectations. As central team (GO) works with this global network of EY professionals to ensure clients compliance and reporting obligations across the globe are met on time. The GO team project manages the engagement and together with the client facing teams in Americas EMEIA and Asiapac forms the service management office for the client.
Your key responsibilities
- Handle a portfolio of GCR clients and a team of analysts
- Act as the first point of escalation relating to quality and service delivery
- Work with Global Engagement Managers and Coordinators to ensure engagements are managed effectively and efficiently
- Understand client requirements and ensure engagement processes meet requirements
- Identify pain areas in the processes and create enablers to overcome process issues
- Apply project management concepts to manage engagement delivery
- Monitor and flag engagement and people issues to local and engagement leadership
- Identify service delivery and process gaps which can be fixed to improve service delivery
- Consult with offshore teams on best practices for engagement set up and management
- Responsible for the customer satisfaction scores of the portfolio People aspects:
- Act as the SPOC for the respective client facing teams
- Manage service delivery expectations for your engagement portfolio
- Develop engagement management knowledge of individuals working on your portfolio
- Conduct trainings on client and engagement management concepts to wider teams
- Network with off-shore teams to create and maintain good relationship
- Review engagement deliverables and coach staff members on best practices
- Identify training gaps for self and team and work with leadership to bridge gaps
Skills and attributes for success
Describes which skills and experience will make an impact followed by the following three sub-headings
To qualify for the role you must have (Stick to requirements that are truly required; try to limit to 4 bullet points
Bullet points
Ideally youll also have
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What we look for
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What we offer
Insert approved reward statement for your country followed by the following four bullets or tailor the bullet points to describe the most attractive elements of this role; consider linking to your local What its like to work here careers page or your local benefits page careers page within this section.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
IC
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
Bij EY Studio+ creëren we transformatieve ervaringen die mensen in beweging brengen en markten vormgeven. We combineren design, technologie en commercieel inzicht, aangevuld met EY.ai, een verenigend platform en aangedreven door ons volledige spectrum van diensten.
