Phreesia Implementation Consultant Business Analyst

Hyderabad - India

Monthly Salary: Not Disclosed

Experience Required: 4-5years

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

We are seeking an experienced Implementation Consultant / Business Analyst with in-depth knowledge of Phreesia including configuration deployment optimization and post-implementation support. The ideal candidate will have hands-on experience configuring Patient Access templates Guided Scheduling and Decision Trees along with expertise in the Phreesia Campaign Module.

This role will be based out of our Hyderabad India office and will support US-based clients requiring availability during EST business hours. Candidates with a valid or prior US visa will be considered an added advantage.

You will play a pivotal role in gathering client requirements translating workflows into functional configurations and ensuring successful platform rollout and adoption across healthcare provider networks.

Key Responsibilities

Lead end-to-end Phreesia implementation projects including planning requirements gathering system configuration testing training go-live and post-go-live support.

Configure and maintain Patient Access templates Guided Scheduling workflows and Decision Trees as part of post-implementation optimization.

Configure and customize Phreesia modules including registration workflows appointment scheduling patient intake forms and Campaign Module setup for targeted communications.

Work directly with clients to identify operational needs map business processes and design efficient solutions aligned with Phreesias capabilities.

Conduct data mapping and integration activities with EHR/PM systems (e.g. Epic Athena Cerner NextGen).

Develop and document functional specifications configuration guides and user training materials.

Support testing and validation of campaigns templates and workflows to ensure high data quality and user adoption.

Partner with internal Product and Engineering teams to provide feedback on configuration challenges and enhancement requests.

Act as a subject-matter expert (SME) on Phreesia including Campaign Module Patient Access templates Guided Scheduling and Decision Trees.

Deliver ongoing post-implementation support troubleshooting configuration template or campaign logic issues.

Track project milestones and communicate progress with internal and external stakeholders.

Required Qualifications

Bachelors degree in Business Administration Healthcare IT Computer Science or related field.

36 years of hands-on experience implementing and configuring Phreesia preferably in a consulting or healthcare IT role.

Demonstrated experience with post-implementation configuration of Patient Access templates Guided Scheduling and Decision Trees.

Demonstrated experience with the Phreesia Campaign Module including design configuration and deployment of patient communication campaigns.

Strong understanding of EHR integration patient intake workflows and healthcare data standards (e.g. HL7 FHIR).

Proven ability to analyze business processes and translate them into scalable system configurations.

Excellent communication and stakeholder management skills.

Ability and willingness to work US EST hours from India.

Preferred Skills

Certification or advanced training in the Phreesia platform (if applicable).

Experience working with practice management systems or healthcare CRMs.

Knowledge of data visualization tools and campaign analytics reporting.

Prior experience in a client-facing role within healthcare technology or SaaS implementations.

Familiarity with HIPAA compliance and healthcare privacy regulations.

Valid or prior US visa is an added advantage.

Key Competencies

Client-oriented mindset with strong problem-solving ability.

Excellent written and verbal communication.

Strong analytical and documentation skills.

High attention to detail and quality assurance.

Ability to work independently and manage multiple concurrent projects.

Required Skills:

What Were Looking For (Must-Have) 5 years of hands-on Epic Cogito / Epic Reporting experience Strong experience with Epic Clarity and Caboodle Solid exposure to Radar dashboards and Reporting Workbench Advanced SQL skills (healthcare data models) Experience supporting health system reporting (clinical operational or financial) Ability to work directly with stakeholders (clinical & non-technical audiences) Nice to Have (Not Deal Breakers) Experience with CMS / HEDIS / regulatory reporting Epic certifications (Cogito Clarity Reporting Workbench Radar) BI tools such as Power BI Qlik SAP BO Experience mentoring junior analysts or acting as a reporting lead Prior Epic go-live or large-scale implementation experience

Required Education:

Bachelors degree in Information Technology Computer Science or equivalent experience.35 years of hands-on ServiceNow Service Desk ServiceNow Certifications:oServiceNow Certified System Administrator (CSA)Strong understanding of ITIL v3 / ITIL 4 experience with ServiceNow workflows SLAs dashboards reporting and automation.

About the RoleWe are seeking an experienced Implementation Consultant / Business Analyst with in-depth knowledge of Phreesia including configuration deployment optimization and post-implementation support. The ideal candidate will have hands-on experience configuring Patient Access templates Guided...