Venues Sales Executive

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Description

POSITION SUMMARY

At Pier One Sydney Harbour we craft unforgettable experiences inspired by our iconic waterfront location bold design and the spirit of individuality. As a Venues -Sales Executive you will be a key ambassador of our brand driving group revenue through strategic sales initiatives nurturing client relationships and delivering bespoke service that reflects the unique character of our hotel.

You will collaborate across departments to manage guest and client enquiries and ensure every interaction reflects the Pier One standard of excellence from planning to event execution. With a strong focus on proactive selling youll identify opportunities to upsell cross-sell and convert leads into loyal guests for corporate bookings social events or weddings.

You will also support the Venues Management & Event planning team with administrative tasks maintain accurate records and contribute to the hotels visibility and reputation through consistent brand representation.

KEY RESPONSIBILITIES

Respond to and manage client and guest inquiries across channels (phone email in-person) ensuring timely and professional communication.
Collaborate with internal teams (e.g. Revenue Events Front Office) to resolve guest concerns and deliver seamless service.
Apply strategic sales techniques to maximize revenue including upselling room categories packages and event spaces.
Offer tailored gestures of appreciation (e.g. loyalty rewards exclusive experiences) to enhance guest satisfaction and retention.
Maintain and update client profiles sales leads and loyalty program data.
Support the Venues Management & event planning team with administrative duties such as reporting filing and correspondence along with key milestone events.
Promote the Pier One brand image internally and externally through every interaction.

TEAM COLLABORATION

Act as a role model for service excellence and brand integrity.
Assist in onboarding and mentoring new team members.
Foster a collaborative team environment focused on shared goals and guest satisfaction.
Monitor service delivery to ensure alignment with quality standards.

QUALIFICATIONS

Education: High school diploma or equivalent required.
Experience: Minimum 2 years in sales hospitality or customer service.
Skills: Strong interpersonal communication and organizational skills. Ability to manage multiple priorities with attention to detail.
Technology: Proficiency in Microsoft Office Sevenrooms Opera preferred.

Benefits Perks & Rewards:

Help guests live Sydneynot just visit it.
Free delicious duty meals including one free barista coffee a day!
Numerous Activations and events to connect with your colleagues
Free dry cleaning for all your work clothes
Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you your family and friends

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

DescriptionPOSITION SUMMARY At Pier One Sydney Harbour we craft unforgettable experiences inspired by our iconic waterfront location bold design and the spirit of individuality. As a Venues -Sales Executive you will be a key ambassador of our brand driving group revenue through strategic sales ini...

Description

POSITION SUMMARY

KEY RESPONSIBILITIES

Respond to and manage client and guest inquiries across channels (phone email in-person) ensuring timely and professional communication.
Collaborate with internal teams (e.g. Revenue Events Front Office) to resolve guest concerns and deliver seamless service.
Apply strategic sales techniques to maximize revenue including upselling room categories packages and event spaces.
Offer tailored gestures of appreciation (e.g. loyalty rewards exclusive experiences) to enhance guest satisfaction and retention.
Maintain and update client profiles sales leads and loyalty program data.
Support the Venues Management & event planning team with administrative duties such as reporting filing and correspondence along with key milestone events.
Promote the Pier One brand image internally and externally through every interaction.

TEAM COLLABORATION

Act as a role model for service excellence and brand integrity.
Assist in onboarding and mentoring new team members.
Foster a collaborative team environment focused on shared goals and guest satisfaction.
Monitor service delivery to ensure alignment with quality standards.

QUALIFICATIONS

Education: High school diploma or equivalent required.
Experience: Minimum 2 years in sales hospitality or customer service.
Skills: Strong interpersonal communication and organizational skills. Ability to manage multiple priorities with attention to detail.
Technology: Proficiency in Microsoft Office Sevenrooms Opera preferred.

Benefits Perks & Rewards:

Help guests live Sydneynot just visit it.
Free delicious duty meals including one free barista coffee a day!
Numerous Activations and events to connect with your colleagues
Free dry cleaning for all your work clothes
Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you your family and friends

Required Experience:

Key Skills

Business Development
Customer Service
Revenue Growth
Cloud
Account Management
CRM
New Customers
ROI
Sales Activities
Territory
Business Relationships
Sales Floor
Sales Goals
Sales Process
New Clients

Apply Now

About Company

Marriott Hotels Resorts

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more

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