DescriptionThe Senior Compliance Officer performs duties of a complex and confidential nature in support of equal opportunity affirmative action federal and system policy compliance.
The purpose of this position is to address complaints of policy violations and allegations of discrimination and harassment through internal inquiry; serve as a resource and consultant on institutional policy Title VI Title VII Title IX ADA/Section 504 ADEA PWFA and sexual harassment; safeguard and disseminate highly confidential information both orally and through written reports; develop and deliver training and educational programs to promote institutional compliance; and work proactively to foster equitable practices and an inclusive campus climate.
The Senior Compliance Officer provides guidance and support for investigations reviews consultations and other compliance functions within the Office of Equal Opportunity and Accessibility.
ResponsibilitiesCompliance Management Functions
- Manages process for handling internal allegations from students employees and external parties of possible violations of University policies higher education and labor laws and state/federal laws and statutes under the purview of the Office of Equal Opportunity and Accessibility
- Provides supervision and guidance to Compliance Officer and Compliance and Administrative Coordinator as it pertains to complaint management and investigations and delegates duties as necessary
- Ensures the accurate and timely maintenance of EOAs complaint and investigation database and provides oversight of electronic case management systems and digital compliance tools
- Collaborates with Executive Director in compiling periodic impact and production reports
- Maintains and regularly updates standard operating procedures (SOPs) for handling complaints
- Participates in conflict resolution through alternative dispute resolution (including mediation) and partners with managers to address systemic issues to reduce or eliminate root causes of concerns
- Develops and implements training and educational programs for campus constituent groups (academic administrators managers faculty student employees etc.)
- Collaborates on planning development and delivery of formal training on EEO compliance discrimination and harassment prevention
- Presents information about university policies procedures and organizational culture at new faculty/employee orientation and onboarding sessions
- Plans and executes harassment prevention and education programs for the UTC community
- Provides consultative advice information and training to campus constituents on handling discrimination sexual harassment and other policy violations
- Maintains contact and follow-up communication with departments/individuals to provide post-resolution support and education
- Participates in the review of practices relating to hiring training transfer and promotion of faculty and staff and recommends corrective action when required
- Provides individual and group consultation guidance and professional support regarding interpretation and application of applicable policies practices and procedures
Investigation Functions
- Reviews allegations to determine appropriate outcomes and decide if preliminary findings support further investigation
- Manages investigation processes to resolve equal employment opportunity and affirmative action complaints and grievances filed by employees applicants or other constituents alleging discrimination or harassment
- Develops investigation plans including timelines key issues witnesses and evidence to be reviewed
- Conducts in-person and virtual intake and investigatory interviews to address complaints and concerns related to alleged harassment or discrimination
- Gathers analyzes and preserves documentary digital and physical evidence in accordance with legal and institutional requirements
- Evaluates credibility reliability and consistency of witness statements and evidence
- Maintains strict neutrality and confidentiality while conducting investigations and managing sensitive information
- Applies knowledge of federal and state EEO Title VI Title VII Title IX ADA ADEA and other nondiscrimination laws when evaluating complaints
- Performs case preparation duties including review of records assembling necessary information and updating progress in case folders
- Meets with appropriate administrators to review allegations and investigative findings and provides additional insight context and relevant precedent to support informed decision-making
- Prepares written reports and summaries of investigative activities fact-finding results and recommendations
- Coordinates with HR Legal Counsel Academic Affairs Student Affairs or Public Safety when investigations overlap with other processes or legal obligations
- Tracks and monitors timelines to ensure investigations are completed in a fair consistent and timely manner
- Provides regular status updates to complainants respondents and leadership to maintain transparency in the investigative process
- Identifies patterns or repeat behaviors discovered through investigations and escalate systemic issues when appropriate
- Conducts post-investigation follow-ups with parties involved to assess compliance with corrective measures and prevent retaliation
Training and Internal Communications Functions
- Maintains open lines of communication and positive relationships with campus administration employee groups and internal/external constituents to promote reciprocal communication and remove barriers in compliance processes
- Periodically reviews the departments website to address equal opportunity discrimination and compliance matters
- Supports digitization and electronic storage of permanent records by updating documents related to complaints communication and training
- Responsible for compliance enforcement activities (e.g. posting state/federal notices drafting campus compliance communications)
- Assists with data analysis and reporting to UT System state or federal monitoring agencies related to Equal Opportunity and Accessibility
- Regularly analyzes complaint and compliance data to identify systemic issues recurring patterns and opportunities for proactive intervention
- Periodically audits and reviews campus practices monitors changes in law and recommends proactive compliance or training measures
- Leads or serves on institutional committees task forces or advisory groups related to compliance initiatives
- Participates in synthesis and evaluation of information (departmental listings tenure reports salary listings etc.) in collaboration with Academic Affairs HR and Institutional Research
- Perform other duties as assigned
The ideal candidate will possess the following:
- Ability to handle confidential information
- Ability to communicate effectively in written and verbal form
- Ability to work collaboratively with others and build consensus
- Ability to analyze research and interpret data
- Ability to manage competing priorities
- Ability to work independently
- Ability to work with various computer/data technologies
- Experience conducting civil rights and/or HR investigations
Review of applications will beginon January 19 2026 and will continue until the position is received bythis datewill receive priority consideration.
QualificationsMinimum:Masters degree in HR Law Industrial/Organizational Psychology Higher Education Policy and Leadership Public Administration or related field; with minimum of three (3) years progressively responsible experience in EEO civil rights human resources compliance investigations or related field. A bachelors degree with 5 or more years of directly relevant experience may substitute for Masters degree. Demonstrated knowledge and experience in dispute resolution and conducting independent investigations including interviews evidence analysis report writing and compliance training and education.
Preferred:JD or terminal degree with relevant applied experience. 5 or more years of investigative or compliance experience in higher education experience as a lead investigator on complex matters demonstrated experience identifying systemic issues and advising leadership and experience developing and delivering compliance training programs. Rule 31 Mediation formal investigator training (e.g. EEO Title IX ATIXA SHRM or equivalent) preferred.