LG Electronics Home Appliance Division MS Operations Coordinator

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the worlds most iconic brands. We design operationalize and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first working together to make others successful and establishing a rich and empowered work culture we create opportunities for our people and the businesses we serve to be successful.

Essential Job Functions:

Perform day to day administrative tasks associated with the program
Responsible and manages the new hire process
Maintain informational data fields (tags) within key systems (including but not limited to SalesForce Kronos and OneSource etc)
Audit existing database content for discrepancies and update / correct errors and inconsistencies as needed
Collaborates with managers to establish and improve operational procedures policies and processes.
Identifying and resolving operational issues to maintain efficiency
Prepare presentations status reports and visual materials
Develop and execute reporting as needed
Use system data to perform light analysis for business or program needs and report out findings (examples: density of reps in an area correlation between reps with a required skillset to a particular work assignment etc.)
Daily communication (phone / email) with select program leaders and front-line representatives
Work closely with WorkForce Management Admin team and Geo-Information Services (GIS) team to ensure data is accurate / consistent across multiple MarketSource software platforms.

Job Requirements:

1 Years experience in similar support / operational role
Bachelors Degree and/or equivalent work experience
Experience maintaining data structures (geo-locations / system tags)
Experience with WFM and Survey Platforms (SalesForce Kronos etc)
Occasional weekend shifts may be required as part of this role

Required Knowledge Skills and Abilities:
Understanding of business systems/processes and client expectations
Proactive and self-motivated with an entrepreneurial can do attitude
Working knowledge of the Internet and web-based data collection and reporting
Ability to prioritize organize problem solve meet deadlines and goals
Ability to communicate effectively and provide follow-up
Ability to work collaborate effectively with others
Strong written/oral communication and interpersonal skills
Attention to detail and accuracy
Ability to manage multiple tasks and prioritize effectively
Intermediate to advanced user with Microsoft Office Products Apps and Services

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:

• Medical dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable in accordance with the Los Angeles County Fair Chance Ordinance for Employers Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position as outlined above may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.