HR and Operations Coordinator – Latin America

Title: HR and Operations Coordinator Latin America

Location: Mexico (remote)

Status: Full-time

Reports to: Latin America Regional Director

About Trickle Up:

Trickle Up is an international nonprofit organization dedicated to advancing economic inclusion for people living in extreme poverty. Through locally led partnerships and evidence-based approaches Trickle Up supports women and families to build resilient livelihoods and pathways out of poverty. The organization operates across multiple regions including Latin America in close coordination with global teams.

Position Overview

The HR and Operations Coordinator for Latin America is responsible for managing and ensuring compliance with key human resources and operational processes across the region including Mexico Guatemala and Colombia. Reporting to the Regional Director the role serves as a regional focal point for HR administration payroll coordination labor compliance personnel development and operational support working closely with global HR finance teams and external service providers.

The position combines hands-on operational execution with regional coordination ensuring consistency with global standards while adapting processes to local legal and cultural contexts. The role also supports logistics procurement IT coordination and regional events contributing to staff well-being and efficient regional operations.

Key Responsibilities

1. Recruitment & Talent Acquisition (15%)

Support regional recruitment processes including job postings CV screening and initial interviews.

Conduct salary benchmarking and tabulation by country and position.

Coordinate and harmonize onboarding processes across countries ensuring alignment with global standards and local requirements.

2. Payroll Contracts and Benefits Administration (30%)

Review and validate monthly payroll inputs in coordination with external payroll vendors and the finance team.

Coordinate employment contracts amendments renewals and terminations in compliance with local labor laws.

Track and manage payroll-related incidents including vacations compensatory time absences sick leave and personnel changes.

Administer regional benefits including health insurance plans and statutory benefits in coordination with providers and HQ.

3. HR Policies Records and Compliance (20%)

Support the adaptation implementation and continuous improvement of HR policies and procedures across the region.

Ensure personnel files are complete accurate and audit-ready in compliance with local regulations.

Maintain up-to-date personnel records in BambooHR and SharePoint.

Coordinate compliance with workplace well-being occupational health and safety requirements in each country.

Formalize internal approvals related to staffing changes and personnel actions.

4. Performance Management & Staff Development (15%)

Support the global HR team during the annual performance management cycle through BambooHR.

Guide supervisors in performance conversations professional development planning and staff growth discussions.

Coordinate and track trainings that support staff development and regional capacity-building.

5. Administration Procurement IT and Operational Support (5%)

Manage procurement of office and IT equipment for regional staff.

Coordinate with Global IT on system access equipment provisioning licenses and basic technology support.

Maintain inventories of work devices and coordinate replacements or upgrades.

Provide general administrative and operational support for regional activities as needed.

6. Event and Travel Logistics Coordination (5%)

Support the planning and logistical coordination of regional events meetings workshops and trainings.

Coordinate documentation vendor payments expense tracking and administrative follow-up related to events and travel.

7. Internal and External Collaboration (10%)

Works closely with the Regional Director Regional Finance Manager and Global HR team to ensure alignment with organizational policies and standards.

Coordinates with external payroll legal accounting and benefits providers in each country.

Acts as a liaison between regional staff and global operations HR IT and finance teams.

Education Requirements

Bachelors degree in Human Resources Business Administration Psychology Labor Relations Organizational Development or a related field.

Advanced level of written and spoken English (preferred).

Proficiency in HR administrative and digital management systems (e.g. HRIS Bamboo document management collaboration tools).

Experience Requirements

At least 46 years of experience in HR administration and operations in a multi-country or regional context.

Strong experience coordinating labor compliance and payroll processes in Latin America preferably across Mexico Guatemala and Colombia.

Experience working with external service providers (payroll legal benefits accounting).

Prior experience in the nonprofit or international development sector is strongly preferred.

Knowledge and Skills

Solid understanding of HR operations labor compliance and payroll coordination in multi-country environments.

High attention to detail strong organizational skills and the ability to manage multiple priorities simultaneously.

Ability to analyze HR and operational information to support informed decision-making and continuous improvement.

Strong planning time management and resource coordination skills.

Ability to collaborate effectively across departments hierarchical levels and external partners.

Cross-cultural sensitivity and experience working across time zones and diverse contexts.

Proactive collaborative and service-oriented approach.

Flexibility and adaptability in dynamic organizational environments with the ability to operate under uncertainty.

Behavioral Competencies

Responsible self-motivated and able to work independently.

Proven ability to meet deadlines and deliver results.

Excellent interpersonal and communication skills.

Strong commitment to Trickle Ups mission and values.

Compensation and working conditions:

We offer a competitive salary for this full-time position which will be defined based on the selected persons previous experience.

To Apply: Please click on the Apply for this Position button at the bottom of this sheet and follow the instructions to upload your cover letter and resume. The application deadline is January 7/ 2026.

All offers of service provision will be subject to satisfactory references and appropriate screening checks which include criminal records checks and other reference-check databases Trickle Up participates in the Inter-Agency Misconduct Disclosure line with this initiative as part of the referencing process we will request information from job applicants previous employers about any findings of sexual exploitation abuse or harassment during employment. By submitting an application you confirm your understanding of these recruitment procedures.