We are seeking motivated and reliable Call Center Agents to join our growing team in San Antonio this role you will serve as a key point of contact handling inbound and outbound calls with professionalism and efficiency. This position is ideal for individuals who enjoy structured environments clear goals and continuous improvement.
Responsibilities
Handle incoming and outgoing calls in a professional and courteous manner
Provide accurate information and assistance following company guidelines
Maintain clear and detailed call records in internal systems
Resolve inquiries efficiently while ensuring a positive customer experience
Meet quality standards and performance metrics
Collaborate with team members and supervisors to improve call outcomes
Qualifications :
Strong verbal communication skills in English
Ability to follow procedures and work within established protocols
Professional attitude with strong attention to detail
Ability to manage time effectively in a fast-paced environment
Comfortable working with basic computer systems and call center tools
Additional Information :
Competitive salary
Growth opportunities within the company
Structured training and ongoing support
Stable full-time position
Professional and respectful work environment
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more