GSA-Food and Beverage
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Prime Function:
- Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
- Facilitates the functioning of and / or oversees the functioning of Front Office department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties
Key Responsibilities:
People Management
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints requests or inquiries regarding the food and services.
- Establish and maintain seamless co-ordination & co-operation with all departments of ibis Nashik to ensure maximum cooperation productivity morale and guest service.
Financial Management
- Identify optimal cost effective use of the resources and educate the team on the same.
Operational Management
- Responsible for set up of all operating equipments and ensure to inspect linen and condiments before the service.
- Ensure to be familiar with all dishes on the menu.
- Ensure clearance of all soiled chinaware glassware silverware from the guest table and re-set the table for the next arrival
- In the absence of the Food & Beverage Team Leader ensure to take guest orders advice guests on specials menu options.
- Ensure to be familiar with the property lay out fire exits and elevator locations.
- Report any equipment malfunction emergency situations or suspicious persons to the Food & Beverage Supervisor.
- Ensure that breakage pilferage and spoilage are kept to a bare minimum.
Occupational Health & Safety
Employee Responsibility
All employees are responsible for complying with the relevant OHS&E legislation and policies.
This will include in particular:
- Taking care of themselves and others.
- Co-operating with Accor Hotel instructions including Safe Work Method Statements Safety and other Procedures and Training.
- No interfering with or misusing safety equipment.
- Reporting all hazardous situations.
- Following all reasonable instructions from a manager
Qualifications :
Degree/ Diploma in Hotel Management with 1 year of previous experience in food service hospitality.
Additional Information :
Knowledge of food safety hygiene and sanitation standards
Ability to provide friendly professional customer service
Strong communication and interpersonal skills
Ability to work in a fast-paced environment.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
