Lead (m/w/d) Customer Order Management

Field of Work:Marketing & Sales
Location:Einbeck
Legal Entity:KWS SAAT SE & Co. KGaA
Contract Type: Regular
Is Full Time: Yes
Job ID: 16036

Would you like to actively shape processes take on responsibility and work with a strong team while having plenty of room for new ideas

For KWS SAAT SE & Co. KGaA we are looking for a Team Lead (m/f/d) Customer Order Management. In this role you will take on both functional and disciplinary leadership of a high-performing cross-crop Customer Service Team. You will be responsible for customer-oriented order processing as well as the on-time delivery to all KWS customers in Germany. This exciting and diverse position is permanent full-time and based in Einbeck.

What you can look forward to:

• Building leading developing and motivating a high-performing team
• Ensuring customer-focused order processing from order entry through invoicing including after-sales service
• Developing and implementing strategies to maintain and further enhance efficient processes and communication channels in order management
• Ensuring compliance with internal and external deadlines within the business process (e.g. delivery windows license and seasonal settlements etc.)
• Promoting cross-crop knowledge exchange within Customer Order Management

Bring in your strengths:

• Completed degree in business administration agricultural sciences or a comparable qualification
• Several years of professional experience in order management customer service or supply chain management ideally within the agricultural industry
• In-depth knowledge of customer requirements as well as relevant systems and processes
• Initial leadership experience through team management is an advantage
• Strong operational commercial and strategic thinking combined with analytical skills
• Willingness to drive change as well as a results- and customer-oriented working style
• Excellent organizational and communication skills team spirit and assertiveness
• Professional proficiency German and fluent English skills both written and spoken
• Willingness to travel within Germany (up to approx. 20%)
  
  

Start your future with us! What we offer to help you grow:

• Challenging projectsin an international work environment with the opportunity to contribute innovative ideas to the agricultural industry.
• Flexible working hours modelwith the option for remote work (hybrid model).
• Afamily-owned company culturecharacterized by closeness reliability independence and foresight reflected in an open and friendly working atmosphere.
• True to the mottoMake yourself grow!we promote your personal and professional development.
• Attractive additional benefits such ascapital-building benefitsholidayandChristmas bonuseschildcare allowancejob bike and more.

Advance your career and grow with us in your role! Start today by submitting your digital application ) via our job portal. We look forward to receiving your application!

About KWS

KWS is one of the worlds leading plant breeding companies. Nearly 5000 employees in more than 70 countries generated net sales of around 1.68 billion in the fiscal year 2023/2024. A company with a tradition of family ownership KWS has operated independently for almost 170 years. It focuses on plant breeding and the production and sale of seed for sugarbeet corn cereals vegetables oilseed rape and sunflower. KWS uses leading-edge plant breeding methods to continuously improve yield for farmers and plants resistance to diseases pests and abiotic stress. To that end the company invested more than 300 million last fiscal year in research and development. For more information: Follow us on LinkedIn at

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