Senior Salesforce Administrator
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Job Location:
Adelphi, MD - USA
Monthly Salary:
$ 110000 - 120000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Senior Salesforce Administrator
CRM - Salesforce Solutions
Exempt Regular 3.4
Location: Adelphi MD (Hybrid)
Summary:
The Senior Salesforce Administrator serves as a technical leader and declarative expert leveraging advanced Flow capabilities to engineer scalable solutions across the Salesforce ecosystem. You will spearhead critical projects and mentor a team of administrators fostering a collaborative environment that prioritizes support innovation and continuous operational improvement. Blending hands-on engineering with strategic oversight you will partner with cross-functional stakeholders to deliver secure high-performance outcomes that drive business success.
Duties and Responsibilities:
Design build and implement Salesforce solutions using declarative technologies (Flows custom objects) while identifying opportunities for automation to ensure performance scalability and security.
Serve as the Technical Lead on projects collaborating with Architects and business stakeholders to translate requirements into scalable solutions that align with strategic goals.
Mentoring Administrators and fostering a supportive environment that encourages independent problem-solving and professional growth.
Maintain high system standards by leading peer reviews unit testing and expert-level troubleshooting supported by comprehensive technical documentation to ensure long-term sustainability.
Act as a technical consultant for Business Analysts and Project Managers bridging the gap between business needs and technical capabilities to ensure project success.
Drive thought leadership and continuous improvement by staying current with Salesforce updates and organizing training initiatives (webinars lunch-and-learns) to elevate the teams expertise.
Skills:
The role requires proficiency in translating business requirements into technical solutions distinguishing user requests from underlying true needs and reconciling conflicts from multiple sources.
Candidates must possess deep knowledge of general CRM architecture SFDC methodologies and security protocols ensuring code quality through peer reviews and unit testing.
Excellent written and verbal communication skills are essential for engaging with stakeholders at all levels managing expectations laterally and upwards and fostering a collaborative culture.
Required Education & Experience Requirements:
Education:
Bachelors Degree
Experience:
Candidates must have 5-7 years of experience acting as a Technical Lead and mentoring Salesforce teams including contractors while overseeing multiple projects to ensure alignment with company objectives and timelines.
Work history should demonstrate success in Agile or Scrum environments using tools such as Jira or Azure DevOps.
Technical delivery expertise is required in Service Cloud Omni-Channel and Case Management alongside a proven track record in declarative development including Flows automation and maintaining comprehensive documentation of system configurations.
Candidates must demonstrate the ability to design and implement new processes facilitate user adoption and assess the impact of new requirements on Salesforce and all upstream and downstream applications.
Certifications:
Salesforce Certified Administrator and Salesforce Certified Platform App Builder certifications.
Preferred Experience Requirements:
Education:
Bachelors Degree
Experience:
Preferred candidates will demonstrate advanced solutioning capabilities and a strategic big-picture design mindset similar to that of a Architect.
Experience should encompass a broad range of Salesforce clouds specifically implementing or managing Education Cloud Experience Cloud and/or Data Cloud.
Candidates should possess a holistic business insight to align complex configurations with organizational goals providing high-level architectural guidance and assessing long-term data impacts across the ecosystem.
Additional desired skills include knowledge of Einstein Analytics and Marketing Cloud strategic process automation and the ability to execute cutting-edge solutions for operational efficiency.
Certifications:
Preference will be given to candidates holding the Salesforce Certified Advanced Administrator Salesforce Certified Business Analyst Salesforce Certified Experience Cloud Consultant Salesforce Certified Education Cloud Consultant and Salesforce Certified Service Cloud Consultant certifications.
All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race color national origin age marital status sex sexual orientation gender identity gender expression disability religion ancestry political affiliation or veteran status in employment educational programs and activities and admissions.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall based on disability be excluded from participation in or be denied the benefits of the services programs or activities of the University or be subjected to discrimination. For information about UMGCs Reasonable Workplace Accommodation Policy or to request an accommodation applicants/candidates can contact Employee Accommodations via email at.
Benefits Package Highlights:
- Generous Time Off:Enjoy 22 days of paid vacation 15 days of sick leave 3 personal days and 15 paid holidays (16 during general election years). For part-time employees time off rates will be prorated based on the number of hours worked.
- Comprehensive Health Coverage:Access to health care medical with vision dental and prescription plans for both individuals and families effective from the 1st of the month following your hire date.
- Insurance Options:Term Life Insurance Accidental Death and Dismemberment Insurance and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
- Flexible Spending Accounts:Available for medical and dependent care expenses.
- Retirement Plans:Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
- Supplemental Retirement Plans: include 401(k) 403(b) 457(b) and various Roth options. The university does not provide matching funds.
- Tuition Remission:Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time) tuition remission benefits are prorated.
Hiring Range:
$110000.00 - $120000.00Required Experience:
Senior IC
Key Skills
- Leadership skills
- Communication skills
- Diary Management
- GAAP
- Accounting
- ocacle
- Payroll admin
- Performance Management
- Human Resources
- Supervising Experience
- Financial Planning
- Writing Skills
About Company
UMGC—one of 12 degree-granting institutions in the University System of Maryland (USM)—is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First,” and we strive to do just that for our 90,000 students at home and abroa ... View more
