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Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.

I. Major Responsibilities:

1. Prepares the monthly schedules and posts upon manager approval. Assures that schedule is posted by required dates and times.
2. Prepares daily assignment/exception sheets.
3. Prepares daily sign-in sheets for staff in areas using KRONOS scheduling system.
4. Updates the active schedule in KRONOS with changes on a daily basis.
5. Completes the weekly data entry process in preparation for Payroll. Completes check discrepancy forms for payroll to process corrections and sends to payroll. Investigates payroll discrepancies as required.
6. Approves time-off requests and shift swaps. Brings issues to managements attention.
7. Makes decisions on the assignment of openings on the Needs list makes decisions on awarding the shifts based on appropriate union criteria
8. Balances the schedule in compliance with the union contracts.
9. Makes managers aware of any abnormal or unusual trends seen within the data including but not limited to absenteeism bit and regular overtime and requests for more or less shifts.
10. Meets with Managers weekly to discuss issues payroll concerns and recommend process improvements.
11. Maintains missing swipe logs and works with managers to identify outliers. Maintains records for all leaves of absence special requests and requests for schedule changes.
12. Ensures that units are staffed to planned levels and works with managers to identify and resolve holes in the schedule.
13. Maintains per diem lists for assigned
14. Maintains knowledge of current UMMHC policies and practices.
15. Assists manager with HR form management including but not limited to position requisitions change forms and separation checklists.
16. Informs management of any unauthorized usage of scheduled time potentially resulting in budget variances.
17. Maintains knowledge of current products database management techniques and
18. related information systems technology.
19. Assists with the development and implementation of database management policies and standards for efficient quality control and data administration.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies procedures and objectives.
2. Attends variety of meetings conferences seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches and contributes in maintaining an environment of professionalism tolerance civility and acceptance toward all employees patients and visitors.
6. Maintains regular reliable and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school diploma or GED.
Preferred:
1. Associates degree in healthcare or related field

Experience/Skills:
Required:
1. Minimum of one-year experience in healthcare or related field.
2. Experience with KRONOS or other payroll systems.
3. Ability to prepare routine administrative paperwork.
4. Knowledge of planning and scheduling techniques.
5. Knowledge of basic accounting and computer skills.
6. Ability to communicate effectively both orally and in writing.
7. Good organizational and record maintenance skills.

Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.

As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.