Contract Coordinator Representative, Bell Mobility
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Req Id:427503
At Bell we do more than build world-class networks develop innovative services and create original multiplatform media content we advance how Canadians connect with each other and the world.
If youre ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness we want you on the Bell team.
The Bell Mobility team offers the best and latest mobile devices wireless services and Internet of Things solutions to consumer and business customers with the top speeds coverage and reliability on Canadas Best National Network. We love to innovate embrace big challenges and live for the newest technology
Summary
Reporting to Bell Mobilitys Wireless Client Care manager the selected candidate will be responsible for implementing contracts and amendments signed by our Medium and Enterprise addition they will answer to calls and emails from our internal customers.
Key Responsibilities
- Analyze compliance of contracts and amendments submitted by the Sales team to the Contract Desk
- Answer by phone and email to contract management requests
- Use established processes to implement new pricing in our billing system
- Interact with a number of internal stakeholders to ensure adherence to approved contract clauses
- Responsible for custom pricing orders approved by the Pricing team
- Conduct root cause analysis and research in complex situations Desired Skills
Critical Qualifications
- Minimum of two year experience in the Bell Mobility Wireless Client Care teams
- In-depth knowledge of the NM1 billing system and the Salesforce tool (mandatory)
- Superior knowledge of WCC processes and procedures
- Ability to manage priorities and time
- Effective interpersonal and communication skills
- Ability to make sound decisions solve problem and ability to work well under pressure
- Selected candidate must have proven leadership skills be able to communicate and represent Wireless Client Care in a professional and effective manner
- Knowledge of English and French required in the course of their duties this person will be required to interact with French & English speaking stakeholders across Canada
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Non Management
Job Status:Regular - Full Time
Job Location: Canada : Quebec : Montreal
Canada : Ontario : Mississauga
Work Arrangement: Remote
Application Deadline: 01/09/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaQC Montreal
Bellone of Canadas Top 100 Employers.
Required Experience:
IC
Key Skills
- Data Entry
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- Administration Support
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About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
