Key Responsibilities
1. People Leadership and Team Development
Lead mentor and motivate a large team of 80-150 RCM professionals to consistently
achieve and exceed performance targets.
Groom internal leadership by conducting regular performance reviews providing
constructive feedback and identifying specific training and development needs.
Foster a positive and collaborative work environment that encourages continuous
professional growth and learning.
2. Operational Excellence and Quality
Own and manage all operational aspects of either the front-end or back-end Revenue
Cycle Management (RCM) processes.
Ensure all processes are executed with high accuracy and efficiency adhering strictly to
company policies and industry best practices.
Monitor and analyze key performance indicators (KPIs) including claims submission
rates denial rates and collection percentages to ensure operational goals are met.
Maintain strict regulatory compliance ensuring adherence to all relevant healthcare
regulations (e.g. HIPAA) and company compliance standards.
Stay updated on changes in payer regulations coding standards and billing
requirements to ensure continuous compliance.
3. Process Improvement and Efficiency
Develop implement and maintain clear Standard Operating Procedures (SOPs) for all
tasks within the assigned RCM process.
Proactively identify process bottlenecks and implement corrective actions to improve
workflow enhance productivity and drive operational efficiency.
Collaborate effectively with cross-functional departments (e.g. CRM CoE) to resolve
systemic issues and streamline workflows.
Key Responsibilities 1. People Leadership and Team Development Lead mentor and motivate a large team of 80-150 RCM professionals to consistently achieve and exceed performance targets. Groom internal leadership by conducting regular performance reviews providing constructive feedback and ide...
Key Responsibilities
1. People Leadership and Team Development
Lead mentor and motivate a large team of 80-150 RCM professionals to consistently
achieve and exceed performance targets.
Groom internal leadership by conducting regular performance reviews providing
constructive feedback and identifying specific training and development needs.
Foster a positive and collaborative work environment that encourages continuous
professional growth and learning.
2. Operational Excellence and Quality
Own and manage all operational aspects of either the front-end or back-end Revenue
Cycle Management (RCM) processes.
Ensure all processes are executed with high accuracy and efficiency adhering strictly to
company policies and industry best practices.
Monitor and analyze key performance indicators (KPIs) including claims submission
rates denial rates and collection percentages to ensure operational goals are met.
Maintain strict regulatory compliance ensuring adherence to all relevant healthcare
regulations (e.g. HIPAA) and company compliance standards.
Stay updated on changes in payer regulations coding standards and billing
requirements to ensure continuous compliance.
3. Process Improvement and Efficiency
Develop implement and maintain clear Standard Operating Procedures (SOPs) for all
tasks within the assigned RCM process.
Proactively identify process bottlenecks and implement corrective actions to improve
workflow enhance productivity and drive operational efficiency.
Collaborate effectively with cross-functional departments (e.g. CRM CoE) to resolve
systemic issues and streamline workflows.
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