Sales Associate Part Time South San Francisco
South San Francisco, CA - USA
Job Summary
- Cultivate genuine experience-focused connections with members and guests including but not limited to--answering questions resolving concerns and ongoing outreach with members and guests regarding membership status
- Ensure a friendly helpful and inclusive experience for all members and guests
- Deliver an exceptional and versatile sales and service experience to all members and guests
- Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests
- Maintain accurate records using established OTF sales systems
- Perform telephone inquiries follow-up calls and customer care calls
- Host OTF studio tours with prospects and/or fitness program holders
- Greet members and guests promptly enthusiastically and with a smile to create a friendly positive environment upon entry
- Participate in 1-2 OTF scheduled workouts per week
- Maintain an organized and clean work environment
- Respond immediately to member requests inquiries and concerns
- Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
- Attend and participate in all relevant OTF training programs events and meetings
- Establish and maintain an effective referral program
- Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
- Maintain an organized and clean lobby/front desk area
- Process accurate credit card transactions
- Perform follow-up and follow-through activities with all prospective clients
- Respond immediately to member requests inquiries and concerns
- Work closely with the Fitness Team to ensure that processes are fulfilled
- High-level customer service skills
- Previous sales experience with strong sales prowess (experience working in a sales quota-bearing structure highly preferred)
- Excellent verbal and written communication skills
- Ability to multi-task and excel in a fast-paced environment
- Functional computer skills required Microsoft Office (Word Excel) general site navigation in-depth reporting and data entry
- Flexibility to work daytime evening holiday and/or weekend hours as needed
- Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color its an attitude)
- High school diploma
- Health and fitness-minded people highly preferred
- Competitive hourly wage
- Performance bonuses based on weekly monthly individual and team sales goals
- Medical Dental and Vision (based on full-time hours)
- 401k (based on full-time hours)
- Access to all Orangetheory classes at any studio nationwide
- Deep discounts on all OTF retail and technology (see now at )
- Opportunities for career growth
- Covid-19 safety and health protocol for a safe work environment
- Monthly team-building events and reward opportunities
- Free AED/CPR certifications
- Huge discount on NASM and AFAA certifications (inquire with management)
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.
Diversity Equity and Inclusion
Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee not the franchisor OTF Franchisor LLC or any of its affiliates (OTFF). With respect to any position with a franchisee I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee who is solely responsible for all employment related matters in their studio. This means among other things that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment including hiring firing discipline supervision staffing and scheduling. OTFF will not receive a copy of my application will have no control over whether I receive an interview and/or am ultimately hired does not control and is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio the independent franchisee and not OTFF will be my employer. By submitting my application and resume I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application that information will be submitted directly to the independent franchisee who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor OTF Franchisor LLC or any of its affiliates (OTFF) may collect and process personal information please Experience:
IC
Key Skills
About Company
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