Position: Housekeeper/Room Attendant
Department: Rooms Division
Reportsto: Executive Housekeeper/Assistant Housekeeper/Room Inspector
Position Summary:
The Room Attendant position is centered onmaintainingcleanliness and guest comfort. It requiresa blend of physical labor attention to detail and customer service. The role emphasizes professionalism security andprotocol adherencestrongly focusingon guest interaction and problem resolution.
Weseekhighly motivatedteam ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If youwant an exciting career with unlimited growth opportunities please apply now.
Benefits
Insurance
Paid time off
401K
DailyPay: Access your pay when you need it!
An added plus; If you like to travel you will receivespecial team member hotel rates.
PrimaryResponsibilities
- Cleaning & Maintenance:Detailed tasks include bed-making bathroom sanitation restocking amenities vacuuming and reporting maintenance issues viaQuore. Emphasis on cross-contamination prevention (e.g. separate cleaning rags) and compliance with hotel standards.
- Guest Interaction:Mustmaintaina friendly demeanor (On-Stage smiling) address requests and ensure privacy/security (e.g. keeping doors closed).
- Compliance & Safety:Adherence to PCI standards (potentially handling sensitive data) lost-and-found protocols and use of protective equipment.
- Team Coordination: Collaboration with inspectors/supervisors to rectify issues and report repairs. Sharing tips if duties are split.
Job Specifications:
- Education:High school diploma preferred; prior housekeeping experience beneficial but not mandatory.
Skills:
- Soft Skills: Communication integrity problem-solving and a guest-first attitude.
- Technical Skills:Use ofQuorefor maintenance orders knowledge of cleaning standards and potential PCI-related tasks.
Physical & Environmental Demands:
- Requires stamina for standing lifting and bending throughout shifts.
- Indoor work with temperature variations; flexibility to work holidays weekends and varying shifts.
- Physical Demands: Candidates must be prepared for repetitive tasks and physical labor.
- Technical Aspects: Familiarity with property management systems (Quore) and compliance tools (PCI) may require training.
Note:Applicants may be subject to background checks and pre-employment drug screening.
Newport Hospitality Group is an Equal Opportunity Employer.
Note:
-Duties may adapt to meet evolving business needs. All offers are contingent on background checks and drug screening.
-The hoteloperates24/7; flexibility in scheduling isrequired. Compliance with NHG Handbook policies is mandatory.
-This job description is not exhaustive and may evolve to meet hotel needs.
A British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group. Founded as a U.S. motel chain, it has grown to be one of the world's largest hotel chains, with 1,173 active hotels and over 214,000 bedrooms. As a part of Alhokair group, the name has bee ... View more