CRM Admin

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
profile Experience Required: 0-1years
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

This is a remote position.

This is a remote position.

Excited to join the world of customer support Apply now for the CRM ADMIN position at MTC!


Abhyaz is seeking a dedicated CRM ADMIN Executive who is passionate about delivering product service. If youre ready to provide top-notch support to our customers and ensure their satisfaction then this opportunity is for you.


Core Functional Responsibilities:

As a CRM administrator youll be responsible for managing and customising the CRM platform to meet the organizations needs. Youll also support users in using the system effectively.
A CRM administrators core responsibilities include:
  • System administration: Managing the CRM system including user permissions workflows custom objects and profiles


  • User support: Providing support and troubleshooting for users including answering questions and resolving issues


  • Data analysis: Analyzing data to gain insights into team productivity effectiveness and operation


  • Collaboration: Working with other teams to capture business requirements and implement CRM solutions


  • Integration: Coordinating and supporting integrations with third-party apps plugins and tools


  • Security: Setting up processes to manage and protect customer and business data


  • Training: Providing training to administration staff and faculty

General Responsibilities:

  1. Manage and organize office operations: Administrators oversee day-to-day operations such as managing schedules coordinating meetings and handling correspondence. These ensure that your office environment is organized and efficient.
  2. Maintaining records and databases: Administrators often handle sensitive information and maintain databases and records. Data accuracy security and confidentiality are guaranteed.
  3. Financial Management: Administrators can manage budgets track expenses and process invoices. We may also work with the finance department to ensure financial compliance.
  4. Staff support: Administrators can help with the hiring onboarding and offboarding process. We may also record employee records administer benefits and reconcile payroll.
  5. Communication and Coordination: Administrators act as liaisons(a link for communication) for internal and external stakeholders. Facilitate communication between team members departments customers and suppliers. We may also assist you in preparing reports presentations and other communications.

About Abhyaz Internships :




Abhyaz Internships are a 4-16 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 25 - 30 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure. We publish your work results in your online portfolio allowing you to strengthen your professional resume and social media profiles while showcasing your work to best position your talents for future outcomes will be byte-sized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project may be offered a guidance and support to secure placements within reputable companies.




Hiring Process:


Steps Process Timeline

Step 1 -Job Postings on our Career page - Friday

Step 2 - Call for Registration and Enrolment - Friday

Step 3 -Completing Portfolio Submissions - Next Thursday

Step 4 -Evaluation Process ends on Abhyaz platform - Next Thursday

Step 5 - Interview & Job offer - Friday

Step 6 - Onboard Accept our Job Offer and onboard - Monday


Internship Work Timings at Abhyaz

1. Full-Time Interns (11 AM 5 PM)
Must be fully available in the virtual office.
Allowed to take scheduled breaks.

2. Part-Time Interns
Slot 1: 11 AM 2 PM
Slot 2: 2 PM 5 PM
Interns must be present in the virtual office during their chosen slot.

3. Off-Time Batch (Flexible Work Hours)
Must report to the virtual office between 5 PM 6:30 PM.
Work hours outside this period are flexible based on availability.
Mentors will be available until 6:30 PM.
Interns should provide task updates to the Project Management Executive.


Do follow us on Linkedin / Twitter / YouTube



Requirements

Qualification:

Bachelors degree preferred.

Excellent communication skills both verbal and written.

Strong problem-solving abilities and a customer-focused mindset.

Problem-solving:
  • The ability to analyze and solve problems



  • Interpersonal skills:
    The ability to work with people of different technical skills



  • Communication:
    The ability to communicate complex concepts clearly



  • Data management:
    The ability to maintain accurate customer data

    Required Skills:

    Bachelors or Masters degree in Computer Science IT or related fields Proficiency in programming languages (e.g. Java Python or C) Understanding of software development lifecycle (SDLC) Strong problem-solving and analytical skills Familiarity with database systems and software testing is a plus


    Required Education:

    Bachelors or Masters degree in Computer Science IT or related fields

This is a remote position.This is a remote position.Excited to join the world of customer support Apply now for the CRM ADMIN position at MTC! Abhyaz is seeking a dedicated CRM ADMIN Executive who is passionate about delivering product service. If youre ready to provide top-notch support to o...
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Company Industry

IT Services and IT Consulting

Key Skills

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