Training Program & Content Development Specialist

About Clutch:

Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia British Columbia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit.

About the Role

We are seeking a Learning & Development professional with experience in manufacturing environments to design build and roll out scalable training programs across the business. This role focuses on program architecture content development and Train-the-Trainer enablement ensuring training can be consistently delivered by leaders supervisors and subject matter experts across multiple teams shifts and locations.

The ideal candidate excels at creating repeatable training frameworks enabling others to deliver training effectively and driving consistency and quality in workforce development.

What Youll be Doing

• Design end-to-end training programs that can be deployed consistently across the organization
• Build training frameworks that support delivery by supervisors team leads and subject matter experts
• Partner with operations quality safety and HR teams to define training standards and deployment plans
• Support onboarding role-based and ongoing skills development programs across manufacturing functions

• Design and implement Train-the-Trainer (TTT) programs to equip internal trainers with the tools materials and guidance needed to deliver training effectively
• Develop trainer guides facilitation notes certification criteria and evaluation tools
• Establish standards for trainer qualification readiness and ongoing effectiveness
• Coach internal trainers and leaders to ensure consistent training delivery and learner experience

• Develop high-quality modular training content including presentations work instructions job aids SOPs e-learning modules and assessments
• Translate manufacturing processes and technical knowledge into clear standardized training materials
• Ensure content is scalable reusable and adaptable across departments and sites
• Maintain training content to reflect process equipment and compliance changes

• Support training deployment through learning management systems (LMS) or other tracking tools
• Establish documentation version control and governance for training materials
• Support training compliance reporting and audit readiness

• Define success measures for training programs and trainer effectiveness
• Analyze feedback and performance data to improve training content and rollout effectiveness
• Drive continuous improvement in training systems and approaches

What Were Looking for

• Bachelors degree in Education Instructional Design Engineering Operations Human Resources or related field or equivalent experience
• 37 years of experience in Learning & Development training program design or workforce development
• Experience supporting training in a manufacturing or industrial environment
• Proven experience designing scalable training programs and Train-the-Trainer models
• Strong content development and instructional design capability

• Experience rolling out training across multiple sites shifts or business units
• Experience working with Learning Management Systems (LMS)
• Familiarity with regulated manufacturing environments (safety quality compliance)
• Experience developing e-learning or blended learning solutions
• Ability to travel to support site rollouts/training programs
• Strong presentation & communication skills
• Familiar/experienced in project management procedures to support rollouts

Why youll love it at Clutch:

• Youll have broad and direct ownership over talent acquisition strategy during a phase of rapid growth.
• Opportunity to build your team your tools and influence company culture and workforce at every level.
• Exposure to senior leadership ability to contribute to major strategy not just execution.
• Competitive compensation benefits and chance to work in a culture that values innovation and impact.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .