Operations Systems Analyst

Essential Role Requirements

• Serve as the main point of contact between operations customers and IT for all WMS-related needs.
• Provide Level 1 WMS support: analyse troubleshoot and resolve issues; escalate to IT Support when needed.
• Configure the WMS to support operational workflows and business requirements.
• Document system issues steps to recreate problems and communicate change requests clearly.
• Support system testing validation and go-live activities for new implementations and upgrades.
• Assistin training new hires and provide ongoing WMS training to warehouse teams.
• Maintain documentation for system configurations processes and training materials.
• Participate in cross-functional improvement projects tooptimizeWMS performance.
• Ensure adherence to WMS best practices and standard operating procedures.
• Maintain working knowledge of IT hardware such as RF devices vehicle mounts printers and workstations.
• Performadditionalduties as needed to support the WMS and daily operations.

Physical Demands

The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions

• Ability to work on-site in a warehouse environment.
• Ability to stand walk and move throughout the facility for extended periods.
• Ability to lift carry and move items up to 2535
• Ability to sit at a computer workstation for extended periods during configuration and support tasks.

Qualifications

• 02 years of experience in warehouse operations IT systems support or related fields (internships welcome).

• Basic understanding of warehouse processes (receiving picking packing shipping).

• Strong communication problem-solving and documentation skills.

• Ability to work on-site in a fast-paced operational environment.

• Collaborative mindset with a desire to grow into an advanced SME role.

Education & Experience:

• High School Diploma or Equivalent

• Associate degree or bachelorsdegree in supply chain Logistics Information Systems or a related field preferred (but notrequired)

Certifications & Licenses:

• Any WMS-specific training or certification (Softeon Manhattan Blue Yonder Körber etc. if available)

WHY SHOULD YOU WORK FOR CRANE

At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Medical and Pension Benefits
• Bike to Work Scheme
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Employee Discounts
• Potential to earn a quarterly bonus.

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the final candidate to successfully pass a 5-year employment check.

Company benefits are contingent upon meeting eligibility requirements

Required Experience:

IC