About Tava Health

At Tava Health we believe mental health care should be as accessible and stigma-free as a checkup. Were reimagining the entire experience: from how people find a therapist to how providers deliver care so more individuals can get the support they need when they need it.

Were a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If youre passionate about using technology to solve meaningful problems and create lasting change wed love to meet you.

About the Role

As Tava grows from 100 to 200 employees the quality of our people decisions will increasingly determine our success. Were hiring a Director of People Operations to be our first full-time People leader and to build a People operating model that scales with the companys growth.

In this role your primary focus will be enabling company performance. You will raise the bar for talent help managers set clear expectations and invest deeply in their teams reduce tolerance for underperformance ensure people-related risk is handled pragmatically and early and build a culture where people are continuously growing and doing their best work all with a clear focus on measurable business impact.

You will balance strategic leadership with hands-on execution working directly alongside our part-time People Operations Manager. You will own the People operating system end-to-end and thoughtfully prioritize the things that matter most.

The ideal candidate is energized by building high-performance teams while investing deeply in people in a dynamic startup environment. You are comfortable with ambiguity bring clarity to complex people problems and design practical solutions that scale with the business.

What Youll Do

Lead and Build the People Function

• Own the People function end-to-end designing a lean operating model that scales with the business without unnecessary complexity or headcount.

• Own and continuously improve the People tech stack and workflows (HRIS/ATS and related tools) to keep operations clean reliable and low-friction.

• Set clear priorities and strong defaults that guide day-to-day people decisions and reduce ambiguity for managers and leaders.

Raise the Bar for Talent

• Own and continuously improve how we attract identify and hire high-quality talent.

• Partner with hiring managers to define what great looks like for roles and translate that into clear hiring criteria that improves decision discipline.

• Use new-hire performance and hiring manager feedback to refine and improve hiring quality over time.

Drive Employee Performance and Growth

• Ensure strong onboarding that accelerates productivity reduces early attrition and clearly communicates expectations culture and how employees succeed at Tava.

• Own the performance management approach including review cycles and ongoing feedback ensuring issues are surfaced and addressed early.

• Create the systems standards and cultural expectations that support timely pragmatic decisions on underperformance including managing people out when appropriate.

• Enable managers to retain and develop top performers by providing clear frameworks for growth promotion criteria and leveling.

Enable Stronger Managers

• Equip managers to lead effectively by setting clear expectations giving direct feedback and building the skills and frameworks needed to coach mentor and develop their teams.

• Design and deliver targeted manager training focused on hiring feedback performance management and difficult conversations.

• Coach managers through performance issues and conflict helping them thoughtfully navigate sensitive situations while ensuring people-related risk is identified early and handled pragmatically consistently and with clean documentation.

Strengthen Culture Recognition and Connection

• Reinforce company values including through clear expectations consistent decisions and what is celebrated and rewarded.

• Ensure company events offsites and team activities are well-executed and reinforce connection and performance.

• Establish meaningful recognition and appreciation practices and ensure key milestones are acknowledged and celebrated so people feel seen valued and proud of their contributions.

Partner on People Decisions Across the Business

• Work directly with the executive team and functional leaders on hiring plans headcount tradeoffs performance decisions and org design.

• Partner closely with Finance on compensation benefits and workforce planning.

• Partner closely with Legal to ensure the company operates in compliance with applicable federal state and local employment laws and to proactively identify and mitigate people-related risk.

What Were Looking For

• Experience leading and scaling People Operations in a startup or high-growth environment partnering with executives on high-stakes decisions and tradeoffs.

• Entrepreneurial proactive and pragmatic with a willingness to both chart strategy and roll up your sleeves to deliver results.

• Strong business judgment; metrics-oriented and hypothesis-driven with a focus on outcomes over activity.

• Direct thoughtful communicator capable of challenging leaders with a clear data-informed business case.

• Highly organized data- and process-driven and comfortable building structure in an ambiguous resource-limited environment.

• Strong interpersonal skills; proven ability to navigate organizational dynamics with judgment and discretionunderstanding incentives aligning stakeholders and coaching managers and employees to do the same.

Why Youll Love Working at Tava

• Competitive salary and stock options (so you share in the companys success).

• Fully-covered medical and dental premiums for you and your family plus voluntary insurance options.

• Free generous Tava mental health benefit of course!

• Monthly HSA contributions for qualifying enrolled employees.

• Generous PTO and paid holidays.

• Paid parental leave.

• 401(k) retirement plan.

• Weekly company-paid lunch via DoorDash and a personal DashPass subscription.

• Opportunity to make a meaningful impact at a high-growth mission-driven company.

Actual title and compensation are commensurate with qualifications and experience.

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*For tax purposes priority will be given to candidates living in states where we already have employees. These states are Alabama Arizona California Connecticut Florida Georgia Idaho Indiana Nevada North Carolina Maine Maryland Massachusetts New Jersey New York Oregon Tennessee Texas Virginia and Utah.

Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future.

All hiring activities at Tava Health are handled by company representatives using @ or @ email addresses.

Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time face-to-face interview (conducted by video or in-person) nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach please do not hesitate to use the chat feature on our website or contact us at

Tava Health does not discriminate on the basis of race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Required Experience:

Director