New Product Development Engineer Thermal

Position Summary

Vertiv is seeking a New Product Development Engineer Thermal to strengthen our thermal development team for liquid cooling and traditional cooling applications. This role supports mechanical electrical quality monitoring controls and troubleshooting for high-density and liquid cooling products. The ideal candidate will possess deep expertise in thermal dynamics demonstrate strong leadership skills and drive continuous improvement initiatives.

Responsibilities

• Lead new product development projects by interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products.
• Monitor new product quality track initial startups and provide feedback to engineering and product management.
• Represent Vertiv Services at design reviews product reviews and phase gate reviews and provide updates to management.
• Assist in the design and testing of new products from a service perspective and act as the Vertiv Services representative on the engineering change control board.
• Develop maintenance and troubleshooting procedures with engineering assistance and provide technical expertise in creating service plans for new products.
• Support logistics for parts research spare kits and sourcing and lead the development of service-related documentation and source material for beta training classes.
• Attend beta startups and first-article startups to ensure service readiness.
• Drive technology innovation by integrating IoT sensors predictive analytics and cloud-based platforms into service offerings.
• Collaborate with R&D Offering Management and global business units to accelerate technology readiness and ensure seamless integration of mature technologies into mainstream operations.
• Implement best practices and innovative solutions to improve service efficiency reliability and sustainability.
• Provide technical guidance across mechanical electrical monitoring and control systems for high-density power and cooling applications.
• Create technical service documentation service standards and training content for emerging technologies while monitoring industry trends and incorporating advancements into service strategies.

Qualifications

• Bachelors degree in Mechanical Engineering Thermal Engineering or related field required; Masters or MBA preferred.
• Minimum of five years of experience interacting with customers on a technical level.
• Deep expertise in thermal dynamics and proven ability to optimize complex thermal systems.
• Experience with high-density and liquid cooling systems.
• Strong leadership skills and ability to mentor technical teams.
• Excellent communication organizational and time management skills.
• Familiarity with glycol and water quality and Vertiv thermal products (preferred).
• Ability to read and interpret electrical diagrams piping drawings and blueprints.
• Proficiency in Microsoft Office and web-based technologies.
• Positive attitude flexibility and ability to work independently.

Travel Time Required

• 20% domestic and international travel may be required.
• On-call availability through a national paging/cellular system.