Chief Technology Officer
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
This is arare and exciting opportunityto join Intercity in anewly createdstrategically significant position. AsChiefTechnologyOfficer you will have the freedom to make a meaningful mark on the business and shape the next chapter ofIntercitysevolution. This is a genuinegreenfield opportunityto grow and hone your leadership skillsleading a large and expanding technology organisation influencing long-term strategy and directlyimpactingboth our people and our customers.
The CTO does not simplymaintainwhat exists; theybuild shape and elevate it supported by a collaborative and ambitious leadership team.
WhatYoullDo
As CTO you will define and execute the technology vision and strategy ensuring alignment with businessobjectivesand market trends. Your role will combineinternal leadershipoptimising systems tools and IT infrastructure withexternal influence acting as a trusted advisor to customers and a thought leader in the industry.
Key responsibilities as a Chief Technology Officer:
- Set the Technology Vision & Strategy:Define and communicate a clear roadmap aligned with business goals and Microsoft-first principles.
- Accelerate Managed Service Growth:Drive expansion of managed services offerings with scalability and innovation.
- Operate at C-Suite Level:Collaborate with board members and senior executivesinternally andrepresent Intercity externally with customers and partners.
- Own Internal IT & Systems:Oversee enterprise systems and platforms (e.g. Microsoft Dynamics).
- Influence Customer Propositions:Shape go-to-market offerings and customer solutions.
- Industry Thought Leadership:Represent Intercity at events forums and customer engagements.
- Governance & Compliance:Ensure security compliance and regulatory standards.
- Innovation & Emerging Trends:Stay ahead of AI and advanced technologies tomaintaincompetitive advantage.
- Team Leadership & Development:Build and mentor a high-performing
- technology team.
- Vendor & Partner Management:Strengthen strategic partnerships particularly with Microsoft.
About You
Werelooking for acommercially minded customer-facing strategic technology leaderwith deep MSP and able to translate complex technology into simple compelling business value andoperateconfidently at C-suite level.
Essential skills and experience:
- Proven ability to design and implement technology strategies aligned to business goals.
- Expertiseacross cloud architecture Microsoft ecosystem cybersecurity networks SOC scalable platforms automation and AI adoption.
- Strongtrack recordin MSP/MSSP environments and Microsoft partnerships (Azure M365 Defender Sentinel AI/Copilot).
- Experience building and inspiring high-performing technical teams.
- Skilled in budget management investment planning and commercial evaluation.
- Exceptional communication skillsable to make the complex simple and influence at all levels.
Personal Traits We Value
- Pragmatic Balanced & Evidence-Led:Makes informed data-driven decisions and considers multiple perspectives.
- Decisive & Courageous:Acts with conviction and speed even with imperfect information.
- Dependable & Trustworthy:Integrity-driven and reliable in judgement and delivery.
- Empathetic & Emotionally Intelligent:Builds strong relationships and creates psychological safety for teams.
- Innovative & Curious:Open-minded inquisitive and constantly learning.
- Resilient & Calm Under Pressure:Maintainsclarity during complex situations or crises.
- Customer-Obsessed:Prioritises practical outcomes and solutions that solvereal businessproblems.
- Entrepreneurial & Growth-Oriented:Seeks opportunities for technology to drive revenue and market advantage.
Why Join Us
- Astrategic leadership rolewith freedom to shape the future.
- Opportunity to lead a large and growing technology organisation.
- Work with a collaborative ambitious leadership team.
- Competitive salary and benefits package.
What We Offer:
- 38 days holiday (inclusive of bank holidays)
- Holiday buy scheme.
- Private Healthcare Private GP Service
- Bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
About You
About Us
Intercity Technology provides reliable and secure technologies in communications cloud and managed services with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion expertise and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:
- Customer Net Promoter Score of 92
- Gold Award Investors in People Accreditation
- Employer of the Year 2025 - British Business Excellence Award
- Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance
We select candidates with the right skills experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre-employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner for more information please see our privacy policy on our website.
Required Experience:
Chief
Key Skills
- Active Directory
- Customer Service
- Information Technology
- Database
- Information Security
- Infrastructure
- Project Management
- Sharepoint
- Troubleshoot
- Desktop
- Computer System
- Ensure Compliance
- Procedures
- hardware
- Technical Support
About Company
Choose an IT service provider with real People Power and an award-winning Do More culture.
