Sr. Program Manager, Shopbop and Zappos Operations
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Job Location:
Phoenix, NM - USA
Monthly Salary:
USD 104100 - 185000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key job responsibilities
Lead fulfillment operations across inbound outbound and transshipment activities to ensure safety quality and cost targets are achieved.
Drive strategic improvement programs that enhance operational flow throughput and capacity within the fulfillment center.
Manage EDI and AFT integrations to ensure accurate vendor communication data integrity and on-time inbound performance.
Build strong partnerships with cross-functional business and corporate teams to align strategy influence priorities and deliver results across fulfillment operations.
Own vendor compliance and packaging standards to maintain brand consistency and deliver a premium customer experience.
Analyze performance metrics to identify gaps measure program effectiveness and drive data-based decisions that improve efficiency
Lead root-cause analysis and corrective actions for fulfillment defects ensuring sustainable process improvements.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Phoenix - 115600.00 - 160000.00 USD annually
USA KY Shepherdsville - 104100.00 - 155400.00 USD annually
USA NY New York - 127200.00 - 185000.00 USD annually
USA PA Breinigsville - 115600.00 - 160000.00 USD annually
USA WI Madison - 115600.00 - 160000.00 USD annually
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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