Mailroom

Mail & Print Services Associate
Joliet IL (onsite)
2 Month Contract

Qualifications :

Provide customer-facing mail print and copy services in a campus environment. This role supports inbound and outbound USPS mail processing walk-up customer service and document production services for faculty staff and students. The position requires strong customer service skills attention to detail and the ability to perform physical tasks including prolonged walking and lifting. This is a temporary assignment covering a leave of absence with an anticipated duration of 24 months.

Key Responsibilities

• Process inbound and outbound USPS mail accurately and efficiently

• Perform mail delivery and pickup along walking routes across campus and within campus buildings

• Provide walk-up customer service support to faculty staff and students

• Assist customers with mail copy and basic print service requests

• Operate mail processing equipment copiers printers and finishing equipment

• Support print production tasks including printing copying scanning and basic finishing

• Ensure accurate sorting distribution and timely delivery of mail and packages

• Maintain attention to detail while handling confidential and time-sensitive materials

• Follow established procedures and take direction from supervisors

• Work collaboratively as part of a team to meet daily service needs

• Maintain a clean organized and professional service center environment

Qualifications

• High School Diploma or GED required

• 12 years of customer-facing experience or equivalent work experience

• Experience in retail or restaurant environments strongly preferred

• Previous mailroom print or copy center experience is a plus

• Valid drivers license and required auto insurance may be needed per Ricoh policy

Additional Information :

lifting or moving items weighing up to 50-55 lbs.

Remote Work :

No

Employment Type :

Contract