Reservation Associate
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Booking Management: Handle room or service reservations via phone email or online platforms.
- Guest Assistance: Respond promptly to inquiries provide information about availability rates and packages and address guest concerns or requests.
- System Updates: Input and update reservations in the system ensuring accuracy in guest details and booking preferences.
- Coordination: Communicate special requests to relevant departments (e.g. housekeeping front desk).
- Upselling: Promote additional services upgrades or offers to enhance the guest experience.
- Reporting: Maintain records of reservations and prepare daily or periodic occupancy reports.
Qualifications :
- High school diploma or equivalent (minimum requirement).
- A degree or diploma in hospitality management business administration or a related field is preferred.
- Strong communication and interpersonal skills
- Knowledge of reservation software (e.g. Opera Amadeus)
- Attention to detail and organizational abilities
- Customer service orientation
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
- Career development opportunities with national and international promotion opportunities.
Why work for Accor
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESSRemote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- E Learning
- Air Pressure Handling
- Client Services
- Jboss
- Entry Level Finance
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
